Joshua Mueller, ABFP

Develop and manage a book of business of over 425 high-net-worth individuals, foster customer loyalty and generate repeat business. Identify customer needs and advise on suitable banking solutions that generate sales and expand usage of supplementary products like investments, mortgages, and loans. Assist customers in understanding the features/advantages/benefits of current and new banking products and services. Maintain compliance with internal policies, procedures, and regulations by closely cooperating with Risk Management, Compliance, and Operations teams.

Created holistic financial plans for the primary Financial Advisor to present to new clients and aided clients in completing all relevant paperwork prior to their first meeting. Contacted clients to gather and update relevant information to prepare client facing documents before their individual meetings. Planning specialties: Medicare and Social Security, dividend investment, tax free retirement, long term care and critical illness, insurance, estate planning.

Assessed clients financial needs such as: saving for retirement, college expense planning, home buying, charitable donations, budgeting, debt reduction, and generating income. Educated and strategized with over 300 clients in making decisions relating to stocks, bonds, ETF's, understanding tax laws, social security, Medicare, tax loss harvesting. Guided clients in how to use insurances such as annuities, life insurance, and long term care. Analyzed and processed contributions, distributions, qualified charitable donations, account rollover requests, ROTH conversions, 1035 exchanges, and more. Maintained client portfolios and submitted trade and allocation requests as well as prepared and completed the paperwork associated with each and every request.

Sought out leads and prospects through referrals, in person gatherings, assigned leads, and social media. Presented information and explained relevant services available to their specific financial situation. Marketed services using company seminars, individual meetings, and other special events. Completed administrative tasks, such as record keeping, policy renewals, and budget adherence. Collaborated with colleagues to exchange selling strategies and marketing tactics.