Joshua Murray
Alvin,Texas
Summary
Dynamic professional with a diverse background spanning artistic creation in my private studio, customer service excellence at Starbucks, and operational leadership at Men's Wearhouse Distribution Center. Expert in visual art creation and team leadership, I excel in driving projects to completion, enhancing team productivity by over 30%, and consistently exceeding client and employer expectations through innovative solutions and exceptional attention to detail.
Overview
26
26
years of professional experience
Work History
Artist
Self-employeed
01.2014 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Managed studio operations efficiently, organizing workspace layout while maintaining necessary supplies inventory levels.
- Worked with clients to understand desired outcomes and requirements.
Barista
Starbucks
11.2011 - 03.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Student
UIC
08.2009 - 12.2014
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
- Brought new perspectives to classroom discussions with materials found during independent research.
- Championed a growth mindset culture within the classroom, inspiring students to embrace challenges and persevere through obstacles in pursuit of their academic goals.
- Increased student participation by incorporating group activities and peer feedback sessions.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Strengthened connections between theory and real-world application by inviting guest speakers from relevant industries into the classroom.
Warehouse Supervisor
Men's Wearhouse Distribution Center
08.1998 - 08.2006
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Operated warehouse material handling equipment correctly to move loads.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Managed merchandise inventory transactions.
- Enhanced employee productivity through effective training programs and performance evaluations.
Education
Bachelor of Arts - Fine Arts
University of Illinois At Chicago
Chicago, IL12.2014
No Degree - Fine Arts
City Colleges of Chicago-Harold Washington College
Chicago, IL05.2011
No Degree - Fine Arts
Alvin Community College
Alvin, TX05.2009
Skills
- Acrylic painting
- Visual Art Creation
- Traditional drawing
- Creative capabilities
- Teamwork and Cooperation
- Artistic flair
- Superb attention to detail
- Commission requests
- Color theory
- Oil painting
- Canvas
- Budget Management
- Networking skills
- Superior organizational skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Excellent memory
- POS Systems
- Menu Memorization
- Hospitality service expertise
- POS System Operation
- Professional Demeanor
- Coffee expertise
- Drink customization
- Up-selling
- Conflict Mediation
- Customer Service
- Time Management
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Multitasking
- Warehouse Operations
- Warehouse Organization
- Loading and unloading
- Warehouse Safety
- Shipping and receiving
- Material Handling
- Staff Management
- Quality Checks
- Operations Management
- Logistics
- Forklift Operations
- Staff Training
- Employee Motivation
- OSHA Compliance
- OSHA Regulations
- Cost Reduction
- Inventory Management
- Staff Supervision
- Continuous Improvement
- Team Building and Leadership
- Safety standards
- Coaching and Motivation
- Hiring and Training
- Mentoring and training
- Goal Setting
- Documentation
- Safety Monitoring
- Team coaching
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Artist
Self-employeed
01.2014 - Current
Barista
Starbucks
11.2011 - 03.2018
Student
UIC
08.2009 - 12.2014
Warehouse Supervisor
Men's Wearhouse Distribution Center
08.1998 - 08.2006
Bachelor of Arts - Fine Arts
University of Illinois At Chicago
No Degree - Fine Arts
City Colleges of Chicago-Harold Washington College
No Degree - Fine Arts
Alvin Community College