Joshua Napier

Lead the overnight team to continuous success by ensuring associates are being trained with the core values at hand. Being self aware of the productivity of each associate to achieve completion of each truck daily. Coaching and offering assistance to associates when they need it. Fostering a good sense of culture and an optimal working environment where associates can grow within the company.

• Maximized coverage for operations needs with effective scheduling and assignment delegation
• Rotated products following seasonal trends and styles according to company strategy
• Reduced shrinkage with successful loss prevention strategies
• Built and managed successful retail teams through recruiting, training and encouragement
• Inspired team members to drive performance, collaboration and teamwork
• Developed and strengthened teams through thoughtful sales floor leadership and personnel management
• Supervised and disciplined employees to reach performance targets
• Collaborated with store manager to meet revenue goals
• Established clear expectations and objectives for team members and helped each achieve goals
• Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
• Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction

• Examined damaged products and processed disposals
• Monitored warehouse processes to spot trends and specific problems
• Helped coordinate flow of items from receiving through storage and fulfillment
• Supported team members by locating or replacing unsalable items for customer orders
• Navigated multiple computer systems and utilized search tools to find information
• Verified work of receivers, including checking receiving activities and backing up each facing difficult situations
• Stepped up as Process Guide for Inbound Receive Dock for fulfillment center operations and lead team to achieve success with bar raising metrics
• Helped build and develop the back half nights receive dock team to pallet per labor hour metric by 150% helping improve productivity and overall throughput per hour of the entire inbound operation
• High level of understanding of Amazon Logistic Software including Yard Management, Oculus, Dock Master, and FC research combined with a firm understanding of the proper process when processing freight efficiently
• Able to operate a handful of Power Industrial Trucks Including Stand Up, Clamp Truck, and Center Rider

• Taught employees all aspects of successful grocery operations and strategies for exceeding performance targets
• Maintained attractive, well-organized grocery shelves, directing employees to handle frequent resets
• Kept team of 19 employees productive with skilled leadership, continuous monitoring and successful training strategies
• Coordinated regular deliveries and restocking, keeping merchandise ready for customer purchases
• Prepared store for physical inventory audits, completing regular cycle counts to detect discrepancies
• Organized regular inventory counts to keep records accurate and identify supply needs or loss points
• Prepared team schedules with focus on maintaining optimal employee coverage for business needs
• Prepared staff work schedules and assigned specific duties
• Lead by example and took responsibility for all actions that drive culture of performance excellence