Joshua Narro
SAN ANTONIO,Texas
Summary
Cybersecurity professional with experience in implementing and managing security programs to protect sensitive data. Skilled in risk assessment, incident response, and vulnerability management, with a strong commitment to maintaining compliance with industry regulations. Proven ability to analyze threats and deliver secure solutions while effectively communicating. Seeking to leverage my technical expertise in a dynamic cybersecurity role.
Overview
7
7
years of professional experience
Work History
Amazon Delivery Driver
2020-Delivery
08.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Curbside Shopper
Walmart
08.2021 - 08.2023
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Tools Attendant
Lowes Home Improvment
08.2020 - 06.2021
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Lifeguard Supervisor
Aquatica, Seaworld
04.2018 - 08.2019
- Improved staff performance through regular training sessions and skill assessments.
- Scheduled [Number] lifeguards to provide adequate coverage of pool areas during operating hours.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
- Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
Lifeguard
Sea World Aquatica
04.2017 - 05.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Demonstrated rescue techniques and provided first aid in emergency situations.
Education
BBA - Cyber Security
The University of Texas At San Antonio
12.2024
Additional Information
- Network Security
- Incident Response
- Risk Assessment and Management
- Vulnerability Assessment
- Firewalls and Intrusion Detection Systems
- Encryption Technologies
- Malware Analysis
- Forensics Analysis
- Communication and Team Collaboration
- Nmap
- Python
- MITRE ATT&CK
- Linux
Timeline
Amazon Delivery Driver
2020-Delivery
08.2023 - Current
Curbside Shopper
Walmart
08.2021 - 08.2023
Tools Attendant
Lowes Home Improvment
08.2020 - 06.2021
Lifeguard Supervisor
Aquatica, Seaworld
04.2018 - 08.2019
Lifeguard
Sea World Aquatica
04.2017 - 05.2018
BBA - Cyber Security
The University of Texas At San Antonio
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