Joshua Nassen
Colorado Springs,CO
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sustainer Engagement Specialist
Focus On the Family
01.2020 - Current
- Initiate outbound phone calls to monthly sustainers, encouraging increased/continued monthly giving
- Send follow-up engagement letters and emails to sustainers, ensuring ongoing communication and support
- Provided prayer support during interactions with donors, fostering deeper connections and engagement
- Captured valuable insights and feedback from donors to relay to cross-functional teams, contributing to strategic decision-making and program improvement
- Worked closely with Marketing Retention Manager and Project Manager to achieve precise data segmentation by conducting weekly report analysis, utilizing pivot tables, formulas, and charts sourced from datasets
- Worked closely with the Marketing Retention Manager and Project Manager to achieve precise data segmentation, resulting in increased retention rates
- Trained as a Level 1 Phone Family Help Specialist during peak seasons to efficiently handle inbound calls and process incoming donations.
- Proactively identified potential challenges or roadblocks and devised strategies for overcoming them, ensuring project success.
Transportation and Logistics Coordinator
AIA Corporation
10.2018 - 01.2020
- Appointed as subject matter expert and spearheaded continuous improvement initiatives, leading to enhanced efficiency and cost savings
- Led Kaizen events and facilitated Gemba walks gaining senior leadership support to foster a culture of continuous improvement
- Collaborated with AIA's finance team to oversee third-party freight carrier expenses, resulting in substantial cost reductions and productivity enhancements
- Analyzed current challenges, established solid data foundations, and identified opportunities for enhancement to shape future strategies and plans
- Identified and guided change agents, fostering development of future leaders dedicated to advancing operational excellence.
- Generated documentation and information required for customer shipments.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Carrier Sales Executive
Schneider National
01.2018 - 08.2018
- Oversaw monthly profit and loss (P&L) analysis, ensuring accurate financial reporting and identifying areas for cost optimization and revenue growth
- Managed carrier capacity growth in the southeast markets, establishing and nurturing strong relationships with third-party carriers to meet operational demands and enhance service offerings
- Handled daily operations, ensuring smooth coordination and execution of freight transportation activities
- Provided support to end users, facilitating training and administration for ERP and Brokerage software utilized by third-party carriers
- Successfully achieved team budget goals of $16 million by effectively managing carrier relationships and optimizing revenue streams
- Evaluated potential risks and conducted profit analyses for each carrier, exceeding monthly sales metrics and driving profitability.
Purchasing Assistant
TANN Corporation
01.2018 - 08.2018
- Assisted in procurement process, including sourcing, negotiating, and selecting vendors
- Reviewed purchase requisitions and generated purchase orders in accordance with company policies and budgets
- Conducted supplier evaluations to ensure quality, reliability, and cost-effectiveness
- Maintained accurate records of procurement activities and monitored inventory levels
- Collaborated with cross-functional teams to improve procurement strategies and streamline processes.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
Education
Associate of Applied Science - Supply Chain Management
Fox Valley Technical College
Appleton, WI01.2022
BBA - General Business
University of Wisconsin- Green Bay
Green Bay, Wisconsin03.2026
Certification
Management and Strategy Institute, 05/2022, Lean Six Sigma Black Belt
Timeline
Sustainer Engagement Specialist
Focus On the Family
01.2020 - Current
Transportation and Logistics Coordinator
AIA Corporation
10.2018 - 01.2020
Carrier Sales Executive
Schneider National
01.2018 - 08.2018
Purchasing Assistant
TANN Corporation
01.2018 - 08.2018
Associate of Applied Science - Supply Chain Management
Fox Valley Technical College
BBA - General Business
University of Wisconsin- Green Bay