Joshua Navarro
Ewing ,nj
Overview
23
23
years of professional experience
Work History
Pest Technician
Western Pest Services
12.2024 - 03.2025
- Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
- Utilized computer software to manage customer information and service scheduling.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Fostered excellent service leading to positive online reviews.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Inspected equipment for proper functionality to effectively facilitate application.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Prepared reports and kept detailed records of pest control activities.
- Applied chemical solutions on building surfaces to eliminate pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Complied with safety guidelines and regulations with during pest control processes.
- Inspected commercial and residential buildings and structures for pest issues.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
- Reduced pest infestations by inspecting and identifying pests in various residential and commercial properties.
- Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
- Collaborated with team members to develop efficient strategies for managing complex pest problems.
- Skilled in utilizing a variety of tools and equipment, including sprayers, dusters, and traps for effective pest control treatments.
- Performed structural repairs to prevent future pest entry points, safeguarding clients'' properties from reinfestation.
- Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
- Developed strong relationships with customers by establishing trust through transparent communication regarding treatment expectations and results achieved over time.
- Informed clients about potential health risks associated with various pests while recommending appropriate preventative measures.
- Continuously updated knowledge on pest biology, behavior, and control measures through ongoing professional development opportunities.
Associate
Ups Store
07.2024 - 12.2024
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Analyzed customer data to identify trends and anticipate customer needs.
- Managed efficient cash register operations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Technician
Pest Id
11.2023 - 04.2024
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Researched and implemented new technologies and equipment.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
- Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
- Improved company reputation by promptly addressing customer concerns and resolving issues effectively.
- Collaborated with team members to develop efficient strategies for managing complex pest problems.
- Ensured compliance with federal, state, and local regulations governing the application of pesticides in residential and commercial settings.
- Continuously updated knowledge on pest biology, behavior, and control measures through ongoing professional development opportunities.
- Performed structural repairs to prevent future pest entry points, safeguarding clients'' properties from reinfestation.
- Successfully eliminated bed bug infestations using heat treatments, chemical applications, and proper sanitation techniques.
- Informed clients about potential health risks associated with various pests while recommending appropriate preventative measures.
- Evaluated new products in the field to determine their effectiveness against specific pests while ensuring minimal environmental impact from pesticide use practices.
- Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
- Skilled in utilizing a variety of tools and equipment, including sprayers, dusters, and traps for effective pest control treatments.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Drove to customer residences and places of business to inspect for pests.
- Prepared reports and kept detailed records of pest control activities.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Inspected commercial and residential buildings and structures for pest issues.
- Adhered to most stringent safety procedures when applying chemicals.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
Warehouse Associate
SupplyHouse
11.2022 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 50 pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated box or straight trucks and cargo vans.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Manager
Oklahoma Hand Pours
07.2002 - 10.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Glencoe High School
Glencoe, OK05.1999
Skills
- Managing Laborers
- Strategic Planning
- Managing Reception
- Managing Operations and Efficiency
- Managing Employee Relations
- Staff Management
- Managing Terminations
- Technical Proficiency
- Overseeing Employees
- Managing Files and Records
- Productivity Performance
- Job Assignments
- Reducing Waste
Timeline
Pest Technician
Western Pest Services
12.2024 - 03.2025
Associate
Ups Store
07.2024 - 12.2024
Technician
Pest Id
11.2023 - 04.2024
Warehouse Associate
SupplyHouse
11.2022 - 08.2023
Manager
Oklahoma Hand Pours
07.2002 - 10.2022
High School Diploma -
Glencoe High School
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