Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Nelson

Columbia,SC

Summary

Dynamic Team Lead at Panera Bread with a strong focus on customer satisfaction and performance improvement. As an expert in conflict resolution and coaching, I enhanced service quality and optimized operations, resulting in a notable increase in customer loyalty. Committed to fostering a positive work environment while ensuring workplace safety and high standards.

Energetic and dedicated, bringing strong organizational and team-building skills to foster collaboration and drive success. Possesses in-depth understanding of process optimization and project management, coupled with proficiency in conflict resolution and strategic planning. Aims to enhance team performance and deliver impactful results.

Overview

1
1
year of professional experience

Work History

Team Lead

Panera Bread
09.2023 - 07.2024
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Worked at different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring the timely completion of projects and adherence to high-quality standards.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

High School Diploma -

South Carolina State University
Orangeburg, SC
05-2028

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance improvement
  • Problem-solving

Timeline

Team Lead

Panera Bread
09.2023 - 07.2024

High School Diploma -

South Carolina State University
Joshua Nelson