Joshua Newby
Durham,North Carolina
Overview
4
4
years of professional experience
Work History
General Service Technician
Precision Tune
3910 Chapel Hill Blvd Durham, NC 27707 United Stat
04.2025 - 08.2025
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
General Service Technician
Iron Oak Chevrolet
107 W Lyon St Creedmoor, NC 27522 United States
02.2023 - 03.2025
- Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.
- Proactively identified potential future issues during routine inspections, preventing costly breakdowns or damage to vehicles.
- Increased repeat business through excellent communication skills and developing strong relationships with customers.
- Participated in ongoing training opportunities to stay current with industry trends, technology advancements, and best practices for automotive repair.
Topside/Bottomside Technician
Valvoline Instant Oil
1510 E Franklin St Chapel Hill, NC 27514 United S
04.2021 - 12.2022
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Education
No Degree - Automotive Engineering
Durham Technical Community College
Durham, NCHigh School Diploma -
Northern High School
Durham, NC06.2021
Skills
- Heavy lifting
- Cleaning and organizing
- Loading and unloading
- Pallet jacks
- Inventory management
- Data entry
- Safety protocols
- Storage organization
- Assembly and production
- Attention to detail
- Customer service
- Works Well Under Pressure
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Customer interaction
- OSHA compliance
- Relationship building
- Tech-Savvy
- Mechanical aptitude
- Hardware installation
- Blueprint reading
Timeline
General Service Technician
Precision Tune
04.2025 - 08.2025
General Service Technician
Iron Oak Chevrolet
02.2023 - 03.2025
Topside/Bottomside Technician
Valvoline Instant Oil
04.2021 - 12.2022
No Degree - Automotive Engineering
Durham Technical Community College
High School Diploma -
Northern High School