Joshua Newman

Developed and maintained innovative store layouts to enhance product merchandising.

Collaborated with Team Leader to meet sales, purchasing, and labor targets.

Supported Team Leader in analyzing sales reports and labor metrics.

Contributed to annual sales forecasts, expense projections, and budget preparation.

• At Mom's, I started as a customer service representative and worked my way up to a manager position. I specialize in training and creating systems to help create a smooth, and peaceful work environment.
• Additional responsibilities include.
• - recruiting, training, and supervising staff.
• - Managing budgets.
• - Maintaining statistical and financial records.
• - morale boosting, employee engagement
• - Managing customer queries and complaints.
• - Overseeing pricing and stock control.
• - maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• - Ensuring compliance with health and safety legislation.
• - Preparing promotional materials and displays.
• Liaising with the head office.
• - Payroll.
• - Scheduling
• - Meeting labor and sales goals.

• Assisted Team Leader in daily operations for merchandising, sales, and customer service within Whole Body department.
• Supported achievement of sales targets by maintaining visually appealing displays.
• Ensured high standards of customer service through effective team collaboration.
• Contributed to hiring and training processes for team member development.