Joshua Nguyen
McLean,VA
Summary
Detail-oriented professional seeking a strong background in property management. With a proven track record in ensuring tenant satisfaction, maintaining property efficiency, and supporting the overall success of residential communities, I bring a commitment to exceptional customer service, excellent organizational skills, and a proactive approach to problem-solving. My ability to work collaboratively with diverse teams and deep understanding of property operations make me a valuable asset in property management services.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Gates Hudson & Associates Inc.
12.2021 - Current
- Greeted clients, showed apartments, and prepared leases for a 260 unit garden style community
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Generated weekly and monthly leasing reports for management
- Answered questions for tenants regarding ledger charges
- Processed invoices and generated purchase orders using Nexus
- Took occupancy from 88% to 96%
Leasing Consultant
Gates Hudson & Associates Inc.
06.2018 - 07.2019
- Leasing training at a 500-unit apartment complex
- Monitor resident satisfaction through follow-up calls to ensure a quality living experience
- Worked with on-site maintenance team to manage service requests and ensure that all requests have been completed adequately
- Filed resident legal documents using Yardi and Entrata
- Collected rent, reviewed delinquent accounts and analyzed resident ledgers
- Creating weekly market survey reports
Medical Records Clerk
Adults And Pediatrics Dermatology Associates
05.2016 - 07.2017
- Filing, scanning, and maintaining medical records in a prescribed format.
- Process medical record requests for multiple provider office's, scan and index medical records into patient charts.
- Audited Records for accuracy
- Responsible for chart filing and pulling for all departments including OP reports, pathology reports and miscellaneous filling.
- Cross train to work the front desk when needed
Project Leader
President Lincoln's Cottage
06.2016 - 07.2016
- Raise awareness for human trafficking in the D.C, Maryland, and Virginia area.
- Empower youth leaders of the anti-trafficking movement at the annual Student Opposing Slavery Summit
- Developed key messaging, branding, and position statements
- Executed media campaigns designed to raise company profile in preparation to raise awareness to human trafficking.
Education
Bachelor of Arts - Business And Finance
Virginia Commonwealth University
Richmond, VA12.2020
Skills
● Knowledge and use of computer skills (MS PowerPoint, MS Excel, MS word, spreadsheets) and ability to file using alpha, numeric and chronological order
● Social Media Marketing
● Content Marketing Strategy
● Site design and coding ( Proficient in HTML)
● Online and mobile consumer marketing tools
● Analyzing and developing reports for management using Microsoft Excel
● Team building and training
- Knowledge in Yardi Voyager, Nexus, CRM, Entrata
- Reviewing financial ledgers for tenants
- Conducting screening for prospective tenants and generating lease's
- Developing marketing and leasing strategies to bring up occupancy
Timeline
Leasing Consultant
Gates Hudson & Associates Inc.
12.2021 - Current
Leasing Consultant
Gates Hudson & Associates Inc.
06.2018 - 07.2019
Project Leader
President Lincoln's Cottage
06.2016 - 07.2016
Medical Records Clerk
Adults And Pediatrics Dermatology Associates
05.2016 - 07.2017
Bachelor of Arts - Business And Finance
Virginia Commonwealth University
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