Joshua Norman
Colorado Springs,CO
Summary
Proven Superintendent at Asplundh Tree Expert, LLC, adept in project coordination and fostering strong client relationships. Excelled in quality assurance and leadership development, ensuring project success and team cohesion. Skilled in supervision and training oversight, significantly contributed to enhancing safety and operational efficiency.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Superintendent
Asplundh Tree Expert, LLC
03.2012 - 10.2024
- Supported project coordination and smooth workflow by coordinating work plans, and employee training.
- Reviewed plans and inspected ongoing trimming projects to keep work in line with project goals.
- Coordinated permit acquisition processes for smooth progress on all projects.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Bid new R.F.P. projects for multiple customers
- Worked closely with Multiple state, and city organizations across multiple states.
- Assisted in hiring of new employees
- Ran weekly teams meetings to conduct financial reviews and training across all of my accounts
- Trained CPR for all employees across the region
- Trained ELDT for the company
- Utilized equipment to assist in daily operations - Bucket trucks, chippers, Jaraff Trimmers, Log loaders etc.
Cashier
Xtramart Convenience Stores
09.2012 - 06.2018
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
Online Sales Manager
Motoconsult
03.2010 - 09.2012
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Assistant Manager
Dunkin' Donuts
04.2009 - 03.2012
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Developed strong working relationships with staff, fostering a positive work environment.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
Edwin O Smith High School
Mansfield, CT06-2011
Skills
- Relationship building and management
- Project Coordination
- Quality Assurance
- Construction supervision
- Relationship Building
- Quality Standards
- Key decision making
- Training Oversight
- Leadership Development
- Site Safety Management
- Project estimation and bidding
- Recruitment and hiring
Accomplishments
- Used Microsoft Excel to develop attendance tracking spreadsheets & company financial tracking spreadsheets
- Supervised team of 11 General Foreman and 50+ crews (over 120 employees)
- Coordinated multiple teams for storm response across the country
Certification
- CDL Class B with Air Brakes
- CPR Instructor
- ELDT Trainer
- Altec Sentry Level 1 Trainer
- TCIA - Tree care specialist
- Special Equipment operator
Timeline
Cashier
Xtramart Convenience Stores
09.2012 - 06.2018
Superintendent
Asplundh Tree Expert, LLC
03.2012 - 10.2024
Online Sales Manager
Motoconsult
03.2010 - 09.2012
Assistant Manager
Dunkin' Donuts
04.2009 - 03.2012
- CDL Class B with Air Brakes
- CPR Instructor
- ELDT Trainer
- Altec Sentry Level 1 Trainer
- TCIA - Tree care specialist
- Special Equipment operator
High School Diploma -
Edwin O Smith High School
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