Joshua Norris

* Lead Technician

*EV Certified Technician

* 609 Air-conditioning Certified

* NYS Inspection Certification

* Kia Master Tech Certified

• Conducted routine inspections to identify vehicle issues and ensure safe operation.
• Performed basic repairs including oil changes and brake replacements.
• Utilized diagnostic tools to troubleshoot engine problems effectively.
• Documented service records to provide clear reference for customers and facilitate follow-up.
• Communicated with customers about service needs and repair options clearly.
• Adhered to safety protocols while handling tools and equipment responsibly.
• Ran computer diagnostics tests to identify mechanical problems with vehicles.
• Repaired and replaced faulty components in engines and other parts of the vehicle.
• Examined vehicles to determine if further safety or service work is required.
• Explained technical diagnoses and repair needs to customers and coworkers in accessible language.
• Conducted filter installations to enhance vehicle performance and longevity.
• Performed routine maintenance services such as oil changes, lubrications and tune-ups.
• Verified that all repairs were completed correctly before returning vehicle to customer.
• Utilized diagnostic equipment to identify mechanical issues and determine the best repair solution.
• Supported technicians in completing challenging repairs.
• Maintained records of work performed according to company policies.
• Tested drivability of automobiles after service has been completed.
• Diagnosed and repaired automotive systems including engine, transmission, electrical, steering, suspension, brakes, air conditioning.
• Removed, replaced, balanced and rotated new or used tires to maintain on-road safety

• Diagnosed and repaired automotive systems including engine, transmission, electrical, steering, suspension, brakes, air conditioning.
• Utilized diagnostic tools to troubleshoot engine problems effectively.
• Utilized diagnostic equipment to identify mechanical issues and determine the best repair solution.
• Ran computer diagnostics tests to identify mechanical problems with vehicles.
• Repaired and replaced faulty components in engines and other parts of the vehicle.
• Conducted routine inspections to assess vehicle condition and identify issues.
• Examined vehicles to determine if further safety or service work is required.
• Performed routine maintenance services such as oil changes, lubrications and tune-ups.
• Performed basic repairs including oil changes and brake replacements.
• Verified that all repairs were completed correctly before returning vehicle to customer.
• Tested drivability of automobiles after service has been completed.
• Assisted senior mechanics with complex repairs and maintenance tasks.
• Collaborated with technicians to resolve complex issues.
• Communicated with customers about service needs and repair options clearly.
• Explained technical diagnoses and needed repairs to non-mechanical individuals which may include customers and coworkers.
• Documented service records accurately for customer reference and follow-up.
• Adhered to safety protocols while handling tools and equipment responsibly.
• Maintained records of work performed according to company policies.
• Removed, replaced, balanced and rotated new or used tires to maintain on-road safety.