Joshua Ntahobari
Gresham
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Crew Member
Panera Bread
Eugene
09.2024 - Current
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Restocked kitchen supplies including food products and utensils.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Organized and restocked supplies to support operations and team productivity.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Wiped down tables and equipment, swept and refilled stock.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Drove team success by quickly completing assigned tasks.
- Packed fast food products in approved containers, cups, and bags.
- Adhered to health department regulations regarding food handling procedures.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Brewed and served coffee and tea with preferred add-ins.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Educated customers on menu items, product ingredients and nutritional values.
- Informed customers about daily specials in an engaging manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Crew Member
Chipotle Grill
Gresh
06.2023 - 09.2023
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Restocked kitchen supplies including food products and utensils.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
High School Diploma -
La Salle Catholic College Preparatory
Milwaukie, OR06-2024
Skills
- Cooking
- Salesmanship
- Company standards
- Machine operations
- Task prioritization
- Safety
- Safety awareness
- Interactive communication skills
- Team contributions
- Inventory counts
- Quality control checks
- Flexible schedule
- Customer engagement
- Multitasking and organization
- Hospitality service expertise
- Equipment maintenance
- Taking orders
- Safe food handling
- Leadership qualities
- Order delivery practices
- Order management
- Quality assurance
- Heavy lifting
- Line efficiency
- Store opening and closing
Timeline
Crew Member
Panera Bread
09.2024 - Current
Crew Member
Chipotle Grill
06.2023 - 09.2023
High School Diploma -
La Salle Catholic College Preparatory