Joshua Oates

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• In charge of training all new employees

• Performed routine maintenance and repairs on HVAC systems, ensuring efficient operation and compliance with safety standards.
• Diagnosed and resolved system malfunctions using specialized tools such as multimeters and pressure gauges.
• Installed new HVAC units, including ductwork and control systems, to enhance building climate control.
• Collaborated with construction teams to integrate HVAC systems into new building projects, ensuring timely completion of installations.
• Trained new staff on proper HVAC maintenance techniques and safety protocols, fostering a knowledgeable team environment.
• Responded promptly to service calls, providing exceptional customer service while troubleshooting HVAC issues on-site.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Performed troubleshooting on HVAC systems to determine root cause of issues.

• Supervised daily operations, ensuring compliance with safety regulations and company policies while optimizing workflow efficiency.
• Monitored inventory levels and coordinated supply orders to maintain adequate stock levels, reducing downtime during critical operations.
• Implemented process improvements that streamlined workflow, resulting in increased efficiency and reduced operational delays.
• Managed 20-60 roofers on any given commercial project to preform the tear off/dry in process safely and efficiently as well as the tile or shingle installation.
• Conducted regular site inspections to identify areas for improvement in safety and operational practices, leading to enhanced team accountability.
• Held daily safety meeting to ensure each employee and worker were abiding by OSHA safety standards.
• Operated limited heavy equipment and various lifts throughout the reroofing process.
• Facilitated communication between management and staff, addressing concerns promptly and fostering a collaborative work environment.

• Evaluated customer items for value and authenticity, providing fair offers while ensuring compliance with state regulations.
• Managed inventory levels, accurately documenting incoming and outgoing items using specialized software to maintain organized records.
• Conducted market research to determine competitive pricing strategies, enhancing profitability on transactions while building customer trust.
• Trained new staff on operational procedures and customer service standards, fostering a knowledgeable team capable of delivering high-quality service.
• Developed effective relationships with customers through personalized service, resulting in increased repeat business and referrals.
• Collaborated with law enforcement during investigations of stolen property cases, ensuring compliance with legal requirements and company policies.
• Monitored daily financial transactions and reconciled cash drawers to ensure accuracy and prevent discrepancies in accounting records.
• Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
• Performed store open and close procedures as part of shift responsibilities.

• Installed heating, ventilation, and air conditioning (HVAC) systems in residential and commercial settings, ensuring compliance with local building codes and safety regulations.
• Conducted routine maintenance and repair services for existing HVAC systems, diagnosing issues using specialized tools such as refrigerant gauges and digital multimeters.
• Interacted with clients to understand their HVAC needs, providing recommendations that improved system efficiency and customer satisfaction.
• Performed rigorous testing of completed installations to verify system performance, ensuring optimal operation before handover to clients.
• Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Acquired a Universal EPA Certification

Completed Recruit Training at Parris Island, SC where I was taught how to preform in stressful, high pace environments.

Earned Combat Marksman Shooting Badge

Completed Marine Combat Training where I was taught how to lead Marines in combat operations and all different roles of Marines in combat operations including all weapons training.

I was injured in MOS training where i spent the rest of my duration in the Marine Corps in rehabilitation for both of my legs until i was Honorably Discharged