Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Joshua Olendo

Buford,GA

Summary

Diligent worker with solid background in providing administrative support and managing office tasks. Proven track record of streamlining operations and improving efficiency in previous roles. Demonstrated strong organizational and communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant

Axlr8
04.2015 - 08.2024
  • Organized office supplies and resources, minimizing delays in project execution.
  • Developed and maintained project timelines to ensure on-time completion of tasks.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.

Cashier Team Lead

JCPenney
08.2022 - 02.2023
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.

Education

BBA - Finance

Kennesaw State University
Kennesaw, GA
05-2027

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Data entry
  • Problem-solving
  • Relationship building
  • File and record keeping
  • Office administration
  • Event planning
  • Microsoft Office Suite
  • Meeting scheduling
  • File management
  • Document preparation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Adobe Certified Expert (ACE) – Adobe.
  • Time Management Training Program Certificate– American Management Association.
  • Microsoft Office Specialist (MOS) - Microsoft.

Languages

English
Native or Bilingual
Swahili
Native or Bilingual

Timeline

Cashier Team Lead

JCPenney
08.2022 - 02.2023

Assistant

Axlr8
04.2015 - 08.2024

BBA - Finance

Kennesaw State University

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Joshua Olendo