Joshua Ortega

• Greeted incoming patients professionally and provided friendly and empathic assistance.
• Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
• Communicated with health insurance providers to verify patient eligibility and benefits, and managed authorization processes to ensure patients were approved for services.
• Assisted with billing through management and organization to refine the billing process.

• Managed time effectively during rehearsals to maximize productivity while maintaining a focused yet relaxed atmosphere.
• Prepared diligently for rehearsal sessions, resulting in efficient use of time and high-quality execution.
• Curated and organized setlists and song arrangements.
• Adapted quickly to last-minute changes in setlists or stage arrangements, maintaining professional demeanor under pressure.

• Planned and executed events and marketing programs to increase qualified leads.
• Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
• Created eye-catching visual assets for digital campaigns that resonated with target audiences.
• Boosted brand visibility by developing and executing targeted marketing campaigns.

● Served as an official in charge of paperwork and organizational tasks

● Responsible for constructing and engaging in events

● Participated in community advocacy and outreach strategies.