Summary
Overview
Work History
Skills
Timeline
Generic

Joshua Osborne

Summary

Proven Maintenance Technician with a track record of enhancing operational efficiency and customer satisfaction at PTI through expert equipment repair and preventive maintenance. Skilled in mechanical troubleshooting and problem-solving, complemented by strong critical thinking and clear communication abilities. Achieved significant reductions in equipment downtime, demonstrating a commitment to excellence and continuous learning. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Maintenance position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Kitchen Manager

Leroy's Tavern
02.2024 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

Shipping and Receiving Lead

APR Plastics INC.
09.2023 - 06.2024
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Pulled, verified, and packaged items for shipment.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
  • Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
  • Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
  • Trained new team members on company policies and procedures, fostering a positive work culture within the department.

Fork Lift Operator

PSC
01.2023 - 03.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Unloaded materials and goods at designated locations for best project availability.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

Maintenance Technician

McDonald's
03.2022 - 08.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.

Industrial Cleaner

Extreme Clean
01.2022 - 05.2022
  • Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
  • Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
  • Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
  • Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
  • Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.

Forklift Operator

Kinko Logistics
01.2019 - 03.2020
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Independent Contractor

Deli Muze
04.2018 - 01.2019
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
  • Took initiative in seeking feedback from clients after project completion to ensure satisfaction and gather insights for future engagements.

Lead Warehouse Manager

Nunn Milling
02.2015 - 03.2018
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Maintenance Technician

PTI
01.2009 - 12.2013
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

Skills

  • Preventive Maintenance
  • Problem solving ability
  • Building Maintenance
  • Mechanical Troubleshooting
  • Hand and power tools
  • Parts Replacement
  • Equipment Installation
  • Equipment Repair
  • Plumbing
  • Drywall Repair
  • Painting
  • Plumbing Repairs
  • Apartment Maintenance
  • Groundskeeping
  • HVAC Systems
  • Residential construction
  • Roofing
  • Willing to Learn
  • Critical Thinking
  • Clear Communication
  • General Plumbing

Timeline

Kitchen Manager

Leroy's Tavern
02.2024 - Current

Shipping and Receiving Lead

APR Plastics INC.
09.2023 - 06.2024

Fork Lift Operator

PSC
01.2023 - 03.2023

Maintenance Technician

McDonald's
03.2022 - 08.2022

Industrial Cleaner

Extreme Clean
01.2022 - 05.2022

Forklift Operator

Kinko Logistics
01.2019 - 03.2020

Independent Contractor

Deli Muze
04.2018 - 01.2019

Lead Warehouse Manager

Nunn Milling
02.2015 - 03.2018

Maintenance Technician

PTI
01.2009 - 12.2013

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Joshua Osborne