Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Pacheco

las vegas,NEVADA

Summary

Dynamic professional with extensive experience at McDonald's, excelling in customer service and team collaboration. Proven ability to enhance guest experiences and manage inventory effectively. Recognized for problem-solving skills and a positive attitude, consistently contributing to operational efficiency and customer satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Team Member

Conde
Las Vegas, NEVADA
07.2022 - 01.2025
  • Provided efficient and reliable service in a fast-paced environment
  • Assisted in stock management and inventory control
  • Worked collaboratively with team members to maintain operational efficiency

Guest Experience Leader (GEL)

McDonald's
03.2023 - 06.2023
  • Provided exceptional customer service to enhance guest experience
  • Assisted in resolving customer concerns efficiently
  • Maintained a friendly and welcoming atmosphere

Stocker

San Pedro (Family Business)
06.2018 - 12.2022
  • Managed inventory and restocked merchandise
  • Ensured organized and clean storage areas for optimal workflow
  • Assisted customers with inquiries and product selection

Crew Member

McDonald's
01.2016 - 01.2018
  • Handled food preparation and order fulfillment in a high-volume setting
  • Maintained cleanliness and organization in the workspace
  • Provided friendly and efficient customer service

Education

Graduate -

Palo Verde High School

Skills

  • Customer service and communication
  • Team collaboration
  • Fast learner with strong adaptability
  • Problem-solving and critical thinking
  • Inventory management
  • Leadership and mentorship
  • Basic knowledge of computer hardware and troubleshooting
  • Familiarity with modern gaming and PC building
  • Customer service
  • Guest experience
  • Positive attitude
  • Teamwork
  • Sales and marketing

Languages

Spanish
Professional

Timeline

Guest Experience Leader (GEL)

McDonald's
03.2023 - 06.2023

Team Member

Conde
07.2022 - 01.2025

Stocker

San Pedro (Family Business)
06.2018 - 12.2022

Crew Member

McDonald's
01.2016 - 01.2018

Graduate -

Palo Verde High School