Dynamic and results-driven Owner/Operator Truck Driver with extensive experience at Carolina Distribution Service LLC. Proven track record in optimizing delivery routes and enhancing customer satisfaction through exceptional communication. Skilled in DOT compliance and safe driving practices, consistently achieving zero accidents while managing logistics and improving operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
Carolina Distribution Service LLC / Josh's Truck Care
01.2011 - Current
Operated and maintained trucks, ensuring compliance with safety regulations and operational standards.
Planned efficient delivery routes to optimize fuel usage and minimize travel time.
Managed logistics for pickup and delivery, coordinating schedules with clients and warehouse teams.
Conducted regular vehicle inspections and performed minor repairs to enhance reliability and performance.
Trained new drivers on company policies, safety protocols, and driving best practices.
Implemented process improvements that increased delivery efficiency and reduced operational delays.
Monitored freight documentation for accuracy, ensuring timely deliveries in compliance with regulations.
Developed strong relationships with clients through consistent communication and exceptional service delivery.
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Dropped and hooked trailers and changed configuration of equipment.
Completed preventive maintenance and mechanical repairs on vehicles.
Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
Maintained current Class A CDL Doubles and Triples AND TANKER endorsements.
Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
Fostered strong professional network and partnership building skills to connect with quality leads.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
Coordinated seamless handoffs between other drivers or distribution centers to ensure continuity of service for customers.
Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Inspected load security and checked for damages.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Completed routine maintenance on truck to keep in working order.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Documented mileage, deliveries, pickups, customer issues and damages.
Fastened chains, straps, covers, and binders to secure load during transit.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Completed preventive maintenance checks and basic repairs to vehicles.
Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
TRUCK DRIVER /Lead Shop Technician
JESSE LEMAY TRUCKING
03.2008 - 01.2011
Operated heavy-duty trucks to transport goods across long distances efficiently.
Maintained accurate delivery logs, ensuring compliance with safety regulations and company policies.
Conducted pre-trip and post-trip inspections to verify vehicle safety and performance standards.
Collaborated with dispatchers to optimize routes, minimizing downtime and enhancing delivery efficiency.
Adhered to local traffic laws and regulations, minimizing incidents while delivering goods timely.
Implemented strategies for load securing, reducing cargo damage during transportation.
Resolved customer inquiries related to deliveries, ensuring satisfaction through effective communication.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
Trained new hires on operational procedures, fostering a culture of safety and excellence in performance.
Continuously updated technical knowledge through industry seminars, workshops, and certifications to stay current with industry trends and best practices.
Mentored junior technicians, sharing best practices and technical expertise to enhance their professional development.
Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
Operated manual, pneumatic and hydraulic shop tools to complete work.
Built, tested, and modified equipment to achieve functionality objectives.
Measured and tested components using handheld micrometers, calipers and other tools.
Operated vehicles to troubleshoot problems and verify repair success.
Repaired and replaced worn and damaged components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Coordinated with parts department to determine availability of necessary components.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Retained accurate records of purchases, titles and sales.
Operated with safety and skill to avoid accidents and delays.
Maintained daily, legible DOT log book and submitted corresponding documents.
Dropped and hooked trailers and changed configuration of equipment.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Inspected load security and checked for damages.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Completed routine maintenance on truck to keep in working order.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Documented mileage, deliveries, pickups, customer issues and damages.
Fastened chains, straps, covers, and binders to secure load during transit.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed preventive maintenance checks and basic repairs to vehicles.
Education
DIESEL MECHANIC - DIESEL MECHANIC
AB TECHNICAL
Asheville, NC
11-2001
BASIC EDUCATION
MADISON HIGH SCHOOL
Marshall, NC
06-1997
Skills
DOT compliance
Professionalism and work ethic
Safe driving practices
Safety compliance
Certification
AIR BRAKE INSPECTOR CERTIFICATION
AUTOMOTIVE AIR CONDITIONING CERTIFICATION
Timeline
Owner/Operator Truck Driver
Carolina Distribution Service LLC / Josh's Truck Care