JP MYERS
Loganville,GA
Summary
Georgia Tech undergraduate pursuing a Bachelor of Science in Business Administration with an Accounting focus. Experience supporting tax professionals through CCH Axcess Tax, ProSystem fx Tax, and Salesforce case management. Skilled in troubleshooting tax software issues, analyzing financial information, and providing client-focused solutions to improve accounting workflows.
Overview
5
5
years of professional experience
Work History
Tax Software Support Intern
Wolters Kluwer Tax & Accounting
Kennesaw, Georgia
06.2026 - Current
- Resolved tax return file rejections within CCH Axcess Tax and ProSystem FX for timely submissions.
- Provided technical support for federal and state tax forms, troubleshooting e-file processing issues.
- Diagnosed software issues by investigating tax application functionality, enabling swift client filing activities.
- Managed customer support cases in Salesforce, tracking issues and communicating resolution updates effectively.
Intern
Walton Wellness
Loganville, GA
05.2026 - 06.2026
- Led interactive lessons on microgreens and sustainability, enhancing communication skills
- Mentored campers, developing leadership, teamwork, and problem-solving skills through adaptive instruction.
- Collaborated with staff to coordinate group activities and resolve logistical challenges effectively.
- Organized educational activities and coordinated schedules for daily camp operations involving children ages 6–10.
- Maintained organization of materials and resources to ensure accurate preparation of camp programs.
Retail Sales Associate
Three Peas in a Pod
Loganville, USA
05.2021 - 08.2025
- Assisted customers in selecting products through personalized recommendations, enhancing customer satisfaction.
- Educated customers on promotions and loyalty programs, increasing engagement.
- Resolved customer inquiries and concerns promptly and professionally.
- Processed transactions accurately using point-of-sales systems.
- Organized inventory and restocked shelves to maintain an inviting store appearance and improve shopping experience.
- Collaborated with team members to ensure efficient store operations
Education
Bachelor of Science - Business Administration
Georgia Institute of Technology
Atlanta, GA08-2026
Skills
- Tax software troubleshooting
- CCH Axcess
- Prosystem fx
- Microsoft Excel
- Journal entries
- Budget preparation and analysis
- QuickBooks basics
- Financial statement analysis
- Customer service
Projects
Market Intelligence Report Papa Johns Strategy Project, Group Academic Project, 08/01/25, 12/01/25, Conducted market intelligence analysis to evaluate potential new food products for Papa Johns and identify opportunities for menu expansion., Researched industry trends, competitor offerings, pricing strategies within the quick-service pizza market., Collaborated with team to develop product introduction strategy, including positioning, pricing, consideration, and rollout approach.
Activities
- Member Honor Society, 2025-2026
- Member Business club, 2025-2026
- Member Accounting club, 2026
- Baseball Team, 2024, 2025
Accomplishments
- Dean's List- Fall 2024, Summer 2025, Fall 2025
Timeline
Tax Software Support Intern
Wolters Kluwer Tax & Accounting
06.2026 - Current
Intern
Walton Wellness
05.2026 - 06.2026
Retail Sales Associate
Three Peas in a Pod
05.2021 - 08.2025
Bachelor of Science - Business Administration
Georgia Institute of Technology