Joshua Perez
Melbourne,FL
Summary
Highly motivated and positive-thinking individual with a passion for assisting others. Committed to working hard, safely, and efficiently. I work well with others.
Willing to learn the necessary skills and tasks. Flexible, and focused worker.
Overview
11
11
years of professional experience
Work History
Warehouse Package Handler
FedEx:Ground
Orlando, FL
04.2024 - Current
- Load and stack customer packages into delivery trucks.
- Scan packages and load them into delivery trucks in a safe and timely manner.
- Make sure to separate damaged packages.
- Unload packages from delivery trucks.
- Alert supervisors of any safety issues, which include product chemical leaks.
Patient Services Representative
Brevard Health Alliance
Rockledge , FL
02.2023 - Current
- Check in/out patients and verified information.
- Verify patient insurance information.
- Scan completed forms, identification, and insurance cards, maintaining the patient documents folder.
- Answer the patient's questions.
- Register patients.
- Schedule patient appointments over the phone and in person.
Police Officer
City of West Melbourne FL
West Melbourne , FL.
12.2019 - 12.2022
- Responded to calls for service.
- Investigated and determined whether a crime had occurred.
- I was a member of the strategic response team and attended training, responded to search warrant locations.
- Wrote reports on arrests made, activities performed, and unusual incidents observed.
- Interviewed subjects, victims, and witnesses for information about incidents.
- Performed searches of people and property to identify controlled substances or contraband.
- Worked as a team.
- Conducted traffic stops.
- I attended department training.
- Attended advanced training.
- Made an arrest for violations of criminal laws.
Customer Service Representative
Sourcepoint
Palm Bay, Florida
08.2019 - 11.2019
- Provide customers with information regarding their reverse mortgage account.
- Answer phone calls from customers.
- Answer questions from customers, or transfer them to the appropriate department for further assistance.
- Work as a team with other co-workers.
Police Officer
City Of Palm Bay FL
Palm Bay, FL
03.2019 - 07.2019
- Responded to calls for service.
- Investigated and determined whether a crime had occurred.
- Wrote reports on arrests made, activities performed, and unusual incidents observed.
- Interviewed subjects, victims, and witnesses for information about incidents.
- Performed searches of people and property to identify controlled substances or contraband
- Worked as a team.
- Conducted traffic stops.
- Made an arrest for violations of criminal laws.
Meat and Seafood Counter Clerk
Downtown Produce Market
Melbourne, FL
10.2014 - 12.2018
- Followed proper department procedures for safety management, meat handling, and prevention of cross-contamination.
- Responded to customer questions over the phone or in person with friendly, knowledgeable service to answer questions about cuts and types of meat.
- Worked as a team member to provide the highest level of service to customers.
- Managed a high customer volume efficiently by accurately cutting, wrapping, and weighing products.
- Protected food from spoilage by storing it according to safety procedures.
Sales Associate (Men's Clothing Dept.)
JCPenney
Pembroke Pines, FL
11.2013 - 08.2014
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Provided informative customer service to assist in product selection.
- Worked as a team to provide efficient customer service.
- Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions.
- Assisted in opening up store credit cards for customers.
- Returned and organized products to their proper spots on the sales floor.
Education
Certificate In Training - Florida Law Enforcement Academy
Eastern Florida State College
Melbourne , FL03.2019
Associate of Arts - Criminal Justice
Eastern Florida State College
Cocoa, FL12.2017
Skills
- Interpersonal
- Time management ability
- Team-player mentality
- Safety conscience worker
- Self-motivating
- Positive attitude
- Professional
- Honesty
- Courage
- Multi-tasking
Language skills:
English native speaking, writing, and reading
Spanish-fluent speaking, intermediate writing, and reading
Timeline
Warehouse Package Handler
FedEx:Ground
04.2024 - Current
Patient Services Representative
Brevard Health Alliance
02.2023 - Current
Police Officer
City of West Melbourne FL
12.2019 - 12.2022
Customer Service Representative
Sourcepoint
08.2019 - 11.2019
Police Officer
City Of Palm Bay FL
03.2019 - 07.2019
Meat and Seafood Counter Clerk
Downtown Produce Market
10.2014 - 12.2018
Sales Associate (Men's Clothing Dept.)
JCPenney
11.2013 - 08.2014
Certificate In Training - Florida Law Enforcement Academy
Eastern Florida State College
Associate of Arts - Criminal Justice
Eastern Florida State College