Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Perez

Austin,TX

Summary

Forward-thinking training leader with a solid background in developing and maintaining high restaurant standards. These high standards were maintained through direct access to new employees to ensure adequate and accurate training. Oversaw daily front of house operations by delegating tasks to staff while also using time management to ensure a high sense of urgency. Carefully and thoroughly checked inventory levels while placing and coordinating orders with distributors to keep inventory counts up to par. Used mentorship to maintain high standards within staff with a focus on teamwork, urgency, and quality. Looking to use my experience in staff management and organization in an expanding company.

Overview

9
9
years of professional experience

Work History

Lead Cook

Pluckers Wing Bar
10.2023 - Current
  • Trained new hires in food handling and safety protocols to boost knowledge and performance to ensure consistently high health inspection scores.
  • Trained kitchen staff to perform various preparation tasks under pressure and with a sense of urgency.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Disciplined and motivated staff to achieve challenging objectives in a fast-paced environment.

Restaurant Manager (Coach)

Pluckers Wing Bar
12.2022 - 10.2023
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Correctly calculated inventory and ordered appropriate supplies 4 times a week.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity within the training team.
  • Managed staff schedules weekly and maintained adequate coverage for all shifts.

Front of House Manager (Assistant Coach)

Pluckers Wing Bar
12.2021 - 12.2022
  • Performed cash handling activities and secured daily bank deposits with utmost accuracy.
  • Maintained a positive team environment by encouraging teamwork and respect in accordance with Pluckers protocols and procedures.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Handled escalated customer concerns with speed and knowledgeable to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality to ensure smooth operations.

Sever/Bartender Trainer

Pluckers Wing Bar
10.2016 - 12.2021
  • Elevated performance levels and minimized compliance issues by fully training new hires.
  • Helped managers enforce procedures and protocols through effective training strategies.
  • Attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Ensure high levels of hospitality.

Education

B.S.A. - Biology With A Certificate in Computer Progamming

The University of Texas
Austin, TX
01-2017

Skills

  • Multitasking
  • Adaptability
  • Problem Solving
  • Staff coordination
  • Employee supervision
  • Collaboration
  • Task delegation
  • Training management

Timeline

Lead Cook

Pluckers Wing Bar
10.2023 - Current

Restaurant Manager (Coach)

Pluckers Wing Bar
12.2022 - 10.2023

Front of House Manager (Assistant Coach)

Pluckers Wing Bar
12.2021 - 12.2022

Sever/Bartender Trainer

Pluckers Wing Bar
10.2016 - 12.2021

B.S.A. - Biology With A Certificate in Computer Progamming

The University of Texas