Joshua Phillips

• Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.
• Inspected locomotives before and after runs.
• Operated locomotives to transport freight and other materials.
• Examined locomotives to verify adequate fuel, sand, water and other supplies before each run.
• Reduced fuel consumption with strategic train handling techniques, resulting in significant cost savings.
• Assisted in training new Locomotive Engineers, sharing knowledge and best practices for optimal job performance.
• Climbed on and off train cars to set or release hand brakes, couple and uncouple air hoses between rail cars and remove and replace broken knuckles.
• Strengthened communication between crew members through regular briefings and debriefings, fostering a collaborative work environment.
• Skillfully operated multiple types of locomotives across diverse terrains, displaying adaptability and flexibility in challenging situations.
• Conferred with conductors and traffic control center personnel via radio phones to issue and receive information concerning stops, delays and oncoming trains.
• Checked speed and air pressure of locomotive at various points throughout route.
• Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.
• Worked with conductors and assistants to drive locomotives safely.
• Demonstrated a commitment to continuous improvement by participating in company-wide safety initiatives and attending regular training sessions.
• Maximized productivity by effectively managing time and resources while on duty, resulting in high levels of customer satisfaction.
• Collaborated with track maintenance teams to identify potential hazards or areas requiring repairs before incidents occurred.
• Maintained accurate records of shipments transported along assigned routes, ensuring proper documentation for regulatory compliance purposes.
• Inspected locomotives for operational readiness by making FRA and company-required checks and tests.
• Developed strong relationships with customers, ensuring smooth coordination during loading and unloading operations at rail yards or sidings.
• Enhanced operational efficiency by maintaining locomotive equipment and troubleshooting issues as they arose.
• Interpreted train orders, signals or railroad rules and regulations that governed locomotive operation.
• Monitored gauges or meters that measured speed, amperage or air pressure in brake lines or main reservoirs.

• Achieved rapid assembly times by mastering the use of power tools, manual tools, and other assembly equipment.
• Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
• Adapted quickly to changing production schedules, ensuring timely completion of all assigned tasks.
• Fastened parts together with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications.
• Maintained a clean and organized workspace, promoting an efficient environment conducive to productivity.
• Contributed to team success with consistent high-quality workmanship in assembling various types of furniture.
• Improved workplace safety by adhering to company protocols and properly maintaining tools and equipment.
• Resolved customer complaints through effective communication, offering solutions that led to increased satisfaction levels.
• Followed safety protocols to maintain safe working environment.
• Assembled parts correctly according to specifications, reducing quality issues.

• Reduced errors in orders by thoroughly double-checking items and quantities before packaging for delivery.
• Collaborated with team members to complete orders quickly and efficiently, resulting in timely deliveries.
• Utilized warehouse equipment safely and effectively, maintaining a record of zero accidents or injuries during work hours.
• Demonstrated strong attention to detail while selecting products for customers, leading to higher order accuracy rates.
• Handled fragile items with extra care during the selection and packing process, minimizing potential for damage in transit.
• Worked closely with supervisors to address any discrepancies or issues that arose during the order fulfillment process, ensuring swift resolution and customer satisfaction.
• Performed routine quality checks on products during the selection process, ensuring only fresh and undamaged items were chosen for customer orders.
• Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback when necessary.
• Maintained a clean and organized workspace, ensuring efficient operations and minimizing safety hazards.
• Met or exceeded daily quota requirements consistently through focused effort and time management skills.

Prepped road or parking lot for workers to lay asphalt. Operated large equipment such as: rubber tire roller, steel wheel vibratory, club foot roller, dirt pan, and much more. Always maintained work area and equipment to make sure everything is in safe and good working conditions.

• Stocked fruits and vegetables and removed old or poor quality products.
• Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
• Assisted with weekly inventory counts.
• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted in reducing waste by implementing proper rotation techniques for perishable items.
• Blocked produce and culled damaged or spoiled pieces.
• Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
• Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.

• Contributed to a positive work environment through effective communication and teamwork among colleagues.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
• Issued receipts and processed refunds, credits, or exchanges.
• Provided thorough product knowledge to assist customers in making informed decisions on purchases.
• Built strong relationships with customers, fostering trust and loyalty through exceptional service.
• Resolved escalated customer complaints with empathy and professionalism, ensuring satisfactory resolutions.
• Maintained up-to-date knowledge of company policies, procedures, and products to better serve customers.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.