Joshua A. Phillips
Temple
Summary
Highly skilled and dedicated 25U (Signal Support Systems Specialist) with 7 years of experience in the United States Army with the last 3 years being the supervisor of the help desk for 106 Finance Battalion. Expertise in installing, maintaining, and troubleshooting communication equipment and networks, ensuring reliable and secure communication systems in various operational environments. Seeking to leverage extensive technical expertise, leadership, and problem-solving abilities to contribute to a dynamic team in a civilian IT role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IMO Helpdesk for 106 Finance Battalion
US Army Kaiserslautern, Germany
07.2021 - 09.2024
- Assumed the role as a Help Desk Supervisor, ensuring the IT staff are equipped and trained with the skills to handle technical issues, organizing training events
- Responsible for planning, installation, and computer maintenance of the unit's local network
- Providing technical support to units for hardware and software issues troubleshooting and resolving IT problems
- Overseeing the accountability of 76 computers and 23 printers
- Acting as a relay station to extend the range of communication between ground units supporting the beyond the line of site circumstances
Site setup in Poland
US Army Powidz, Poland
11.2022
- Coordinate equipment for shipping from Kaiserslautern, Germany and delivery to Powidz, Zagan, Poznan in Poland
- Set up each site by installing printers, computers and DSN phones so the rotational unit can begin operation
- Provided transportation for personnel
Encrypting Communications on Aircrafts
US Army Netherlands
12.2022
- Provided a secure means of communication for military aircrafts using an encryption device
US Army Fort Bragg, NC
04.2018 - 07.2021
- Operated a mobile communication system known as a Dependent Airborne Node (DAN) which provides an additional means of communication between other DAN systems on different aircrafts
Education
High School Diploma -
Miami Central Senior High School
Miami, FLSignal Support Systems Specialist Training - 25U
Fort Gordon, GASkills
- Communication System installation
- System Maintenance and Troubleshooting
- Network Administration
- Information Security Skills
- Technical Training and support
- Field Operations
- Signal Intelligence Management
- Analytical Skills
Certification
- Security Clearance : SECRET
- CompTIA Security+
Timeline
Encrypting Communications on Aircrafts
US Army Netherlands
12.2022
Site setup in Poland
US Army Powidz, Poland
11.2022
IMO Helpdesk for 106 Finance Battalion
US Army Kaiserslautern, Germany
07.2021 - 09.2024
US Army Fort Bragg, NC
04.2018 - 07.2021
Signal Support Systems Specialist Training - 25U
High School Diploma -
Miami Central Senior High School
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