JOSHUA POLK
North Hollywood,CA
Summary
Dedicated, passionate restaurant professional seeking opportunity that will enable me to utilize my current restaurant experience in general front of house operations. 15+ years of experience in multitudes of restaurants from casual to high-end fine dining. Management, Trainer, & Lead Server experience with a passion for hospitality & a "Guest 1st mentality". Exceptional service standard & keen attention to detail Ability to multi-task at various FOH positions including server, host, busser, expo, management, etc. Wine & Spirits/Craft Beer & cocktail knowledge. Developed training manuals and employee guides for several restaurants. High energy with an infectious positive attitude. Dynamic natural leader with a full-service dining background.
Overview
22
22
years of professional experience
Work History
Startup Founder & Event Coordinator
LifedUp LLC.
Los Angeles, CA
01.2013 - Current
- Created organization's mission and vision statements
- Coordinated non-profit entertainment events
- Focused on marketing details
- Developing key operational initiatives to drive and maintain substantial business growth.
Server
Davenport's Restaurant
Encino, California
07.2018 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for proper guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Floor Manager
Malibu Farm Restaurant & Bar
Malibu, CA
02.2015 - 01.2017
- Created FOH employee guide
- Executed pre-shift/staff meetings
- Assisted in hiring all FOH staff & staff development
- Scheduled 20+ employees
- Floor supervision for high volume shifts
- Regulated labor costs
Lead Server
Nikita Malibu
Malibu, CA
01.2013 - 02.2015
- Organized special events in the restaurant, including receptions, promotions and corporate luncheons for all high-profile V.I.P
- Clientele
- Led floor and team through high-volume dinner service with fine dining standard
Server/Food Runner
Blue Plate Restaurant Group
Santa Monica, California
05.2012 - 02.2013
Server
Lazy Dog Restaurant & Bar
West Covina, California
09.2011 - 01.2013
Server/Trainer
Mimi's Café
Monrovia, CA
06.2006 - 09.2011
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
California State University, Los Angeles
Los Angeles, CAAssociate of Arts - Music
Citrus College
Glendora, CA01.2021
Skills
- Food Service Regulations
- Agenda Setting and Control
- Events Requirements Gathering
- Cool Under Pressure
- High-Volume Dining
- Team Player
- Natural Leadership
- Guest Satisfaction
Timeline
Server
Davenport's Restaurant
07.2018 - 03.2020
Floor Manager
Malibu Farm Restaurant & Bar
02.2015 - 01.2017
Startup Founder & Event Coordinator
LifedUp LLC.
01.2013 - Current
Lead Server
Nikita Malibu
01.2013 - 02.2015
Server/Food Runner
Blue Plate Restaurant Group
05.2012 - 02.2013
Server
Lazy Dog Restaurant & Bar
09.2011 - 01.2013
Server/Trainer
Mimi's Café
06.2006 - 09.2011
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
California State University, Los Angeles
Associate of Arts - Music
Citrus College
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