Joshua Polk
Anchorage,AK
Summary
Highly-motivated life-long foodservice server, chef, trainer and manager with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Operations Manager
North Star Bakery
Wasilla, AK
06.2022 - 11.2023
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Enforced federal, state, local and company rules for safety and operations.
- Maintained accurate inventory records to track stock levels and minimize costs.
Vending Route Driver
Odom Corporation
Anchorage, AK
02.2022 - 06.2022
- Loaded vending machines with merchandise according to customer orders and restocked items as needed.
- Loaded and unloaded pallets from trucks using a pallet jack.
- Organized warehouse shelves according to established guidelines.
Foodservice Sales
Alaska Provisions
Anchorage, AK
03.2021 - 02.2022
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Developed relationships with customers by providing excellent customer service.
- Reported directly to regional Sales Manager regarding progress towards goals.
Owner/Operator
Rideshare
New Orleans, LA
03.2019 - 03.2021
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Achieved consistently high customer scores due to exceptional service.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Station Chef
La Boca Steakhouse
New Orleans, LA
09.2018 - 06.2019
- Maintained cleanliness of kitchen area, equipment, and utensils in accordance with health regulations.
- Prepared food items according to customer orders in a timely manner.
- Monitored stock levels during service periods and ensured that adequate supplies were available at all times.
Owner/Operator
Desolation Oso Taqueria
New Orleans, LA
03.2017 - 06.2019
- Advertised through various channels such as social media, flyers.
- Juggled high volume of orders during dinner rush while making sure every customer received food as ordered.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Executive Chef
Cherry Coffee Roasters
New Orleans, LA
09.2018 - 11.2018
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Designed and implemented comprehensive on-the-job training programs for entry-level chefs.
Sous Chef
Sylvain Restaurant
New Orleans, LA
02.2015 - 11.2018
- Assisted in menu development and recipe testing.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
Saucier
Le Foret
New Orleans, LA
07.2014 - 02.2015
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Line Cook
Wayfare
New Orleans, LA
07.2013 - 07.2014
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
Line Cook
Gumbo Shop
New Orleans, LA
08.2012 - 08.2013
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Performed basic knife skills such as dicing onions or slicing meats.
Corporate Trainer
Bubba Gump Shrimp
New Orleans, LA
08.2010 - 08.2012
- Monitored employee progress during training sessions to ensure understanding of material presented.
- Maintained records of all participant feedback from trainings and reported results to management team.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
Education
Bachelor of Arts - English Literature
University of New Orleans
New OrleansSkills
- Workflow Optimization
- Management
- Inventory Management
- Sales Background
- Business Development
- Customer Service
- Onboarding and Orientation
- Systems Implementation
Timeline
Operations Manager
North Star Bakery
06.2022 - 11.2023
Vending Route Driver
Odom Corporation
02.2022 - 06.2022
Foodservice Sales
Alaska Provisions
03.2021 - 02.2022
Owner/Operator
Rideshare
03.2019 - 03.2021
Station Chef
La Boca Steakhouse
09.2018 - 06.2019
Executive Chef
Cherry Coffee Roasters
09.2018 - 11.2018
Owner/Operator
Desolation Oso Taqueria
03.2017 - 06.2019
Sous Chef
Sylvain Restaurant
02.2015 - 11.2018
Saucier
Le Foret
07.2014 - 02.2015
Line Cook
Wayfare
07.2013 - 07.2014
Line Cook
Gumbo Shop
08.2012 - 08.2013
Corporate Trainer
Bubba Gump Shrimp
08.2010 - 08.2012
Bachelor of Arts - English Literature
University of New Orleans
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