Joshua Pope
Monroe
Summary
Expert in multitasking and maintaining high standards of cleanliness, ensuring compliance with safety regulations. Proven ability to enhance customer satisfaction through timely service and accurate order fulfillment. Experienced with quality auditing principles and practices. Utilizes problem-solving skills to identify and address non-compliance issues. Track record of maintaining high standards through meticulous documentation and process improvement initiatives.
Overview
17
17
years of professional experience
Work History
Cook/Kitchen Manager
Papa J's Pizza and Subs
06.2025 - 08.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Trained employees.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients and ordered stock accordingly.
Cook/Delivery Driver
Buscemi's Pizza and Subs
02.2023 - 05.2025
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Quality Auditor
Johnson Controls
10.2008 - 03.2020
- Audited activities of workers on production lines and shipping and receiving.
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
- Improved overall customer satisfaction by ensuring that all products met established quality standards.
- Monitored machine processes and performed color verification and measurement's to ensure that products meet customer specifications.
Education
No Degree - Video And Radio Broadcasting
Specs Howard School of Media Arts
MI01-2002
GED -
Monroe Mason High School
Monroe, MI01-2000
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- Hospitality and service industry background
- New hire training
- Quality control processes
- In-process inspection
- Corrective action planning
- Product quality requirements
Timeline
Cook/Kitchen Manager
Papa J's Pizza and Subs
06.2025 - 08.2025
Cook/Delivery Driver
Buscemi's Pizza and Subs
02.2023 - 05.2025
Quality Auditor
Johnson Controls
10.2008 - 03.2020
No Degree - Video And Radio Broadcasting
Specs Howard School of Media Arts
GED -
Monroe Mason High School
Similar Profiles
Monica BedfordMonica Bedford
Line Cook/Kitchen Prep Cook at Papa J's DinerLine Cook/Kitchen Prep Cook at Papa J's Diner
Garv AroraGarv Arora
Pizza Chef at J's PizzaPizza Chef at J's Pizza
Delaney ClementDelaney Clement
Associate at J's Pizza MarketAssociate at J's Pizza Market
Isao HolmesIsao Holmes
Area Manager of Logistics at Wal-MartArea Manager of Logistics at Wal-Mart
Kelsey BrangerKelsey Branger
Independent Contractor at Horizon Remodeling LLCIndependent Contractor at Horizon Remodeling LLC