Summary
Overview
Work History
Education
Skills
Languages
Certification
Software
References
Accomplishments
Timeline
Generic

Joshua Powell

Rail Operator (Marta) Metro Atlanta Rapid Transit Authority
Union City,GA

Summary

Professional rail transport operator with history of reliable service and operational excellence. Expertise in managing passenger safety and ensuring punctual transit operations. Highly collaborative team player, adaptable to dynamic conditions, and committed to achieving operational goals efficiently. Rail operations professional with extensive experience in ensuring smooth and safe rail services. Proven track record of improving operational efficiency and adhering to stringent safety standards. Strong focus on team collaboration and flexibility to adapt to dynamic operational needs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Rail Operator

Marta Transit
2024 - Current
  • Operated trains safely and efficiently across designated routes, ensuring timely arrivals and departures.
  • Monitored train systems and equipment, identifying issues and performing basic troubleshooting as needed.
  • Coordinated with dispatch to maintain effective communication regarding train schedules and delays.
  • Conducted regular inspections of rail equipment, adhering to safety protocols to mitigate operational risks.
  • Ensured timely arrivals and departures through effective communication with dispatchers, station personnel, and other operators.
  • Operated rail systems in compliance with safety protocols and regulations.
  • Conducted routine inspections of equipment to maintain operational integrity.
  • Collaborated with team members to optimize train loading and unloading procedures.
  • Monitored train schedules, ensuring timely departures and arrivals.
  • Maintained accurate logs of train movements and incidents for reporting purposes.
  • Implemented feedback from supervisors to enhance operational efficiency and safety measures.
  • Maintained records of train movements, daily logs and train performance reports.
  • Participated in ongoing training programs to stay current with industry standards, regulations, and advancements in rail technology.
  • Made decisions on safety and scheduling employees to support operational requirements.
  • Set up warning signals in front of and behind trains for emergency stops.
  • Operated trains in compliance with safety regulations and protocols.
  • Monitored train schedules and communicated delays to relevant parties.
  • Collaborated with dispatchers to optimize routing and minimize transit times.
  • Operated various rail systems safely and efficiently, ensuring timely transport of passengers and cargo.

Airport Shuttle Driver

Hilton Hotels Corporation
04.2011 - 02.2016
  • Enhanced passenger satisfaction by providing timely and efficient shuttle services to and from the airport.
  • Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
  • Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
  • Navigated through heavy traffic conditions safely, utilizing advanced driving skills and knowledge of local roads.
  • Handled diverse customer situations calmly and professionally, addressing concerns and resolving issues in a timely manner.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.

Host Manager

Darden Restaurants-Red Lobster
09.2009 - 08.2012
  • Improved customer satisfaction by efficiently managing reservations and seating arrangements.
  • Enhanced team productivity by conducting regular staff training on hospitality best practices.
  • Streamlined front-of-house operations for increased efficiency and improved guest experience.
  • Reduced wait times with effective scheduling and resource allocation, resulting in positive customer feedback.
  • Contributed to revenue growth by upselling menu items and promoting special events to guests.
  • Resolved conflicts among staff members quickly, fostering a positive work environment conducive to teamwork.
  • Optimized table turnover rates by monitoring dining duration and coordinating efficient table resets between parties.

Driver

Tom James Company/Contractor
03.2016 - 2024
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Education

No Degree - Business Education

San Diego City College
San Diego, CA

Skills

  • Transportation Regulations
  • Passenger Safety
  • Punctuality
  • Attention to detail
  • Traffic laws knowledge
  • Effective communication
  • Patience and understanding
  • Problem-solving abilities
  • City and Non-City Driving
  • Clean Driving Record
  • Flexible Schedule
  • Database Management
  • Strategic Planning
  • Valid Driver's License
  • Time Management
  • Traffic Law Observation
  • Defensive driving techniques
  • Professionalism and punctuality
  • Vehicle inspection expertise
  • Hazardous materials handling
  • DOT regulations compliance
  • Load securement

Languages

Spanish
Limited Working

Certification

Google Digital Marketing & E-Commerce cert. Public Notary.

  • Licensed CDL/B - 2years
  • Certified Rail Operator, Marta (Metro Atlanta Rapid Transit Authority - 2years
  • Hazard Communications eLearning Course 2024
  • Safety 1st/ Hazard Reporting eLearning Course 2024
  • Environmental Management System Awareness Course 2024

Software

Microsoft Office

,

Exel

,

PowerPoint

,

SAP

,

Adobe

References

References available upon request.

Accomplishments

  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Driver

Tom James Company/Contractor
03.2016 - 2024

Airport Shuttle Driver

Hilton Hotels Corporation
04.2011 - 02.2016

Host Manager

Darden Restaurants-Red Lobster
09.2009 - 08.2012

No Degree - Business Education

San Diego City College

Rail Operator

Marta Transit
2024 - Current

Similar Profiles

CREATE PROFILE
Joshua PowellRail Operator (Marta) Metro Atlanta Rapid Transit Authority
Profile generated at MyPerfectResume.com