Joshua Pritchard
Iron Station,NC
Summary
My job history has taught me how to work around customers and family members answering any questions or concerns and addressing them appropriately building a customer relationship. They have also taught me how to identify and inspect equipment and repairing them accordingly while also accomplishing physical demands and proper use of PPE on the job. I have a strong work ethic combined with a good sense of time and multitasking skills. I also work safely and effectively in high-pressure settings to complete difficult tasks. Excellent communication skills. Able to understand and execute new skill quickly. Multitasking. Prioritize tasks. Working safely and Effectively. Problem solving and understanding operations. Customer relations. Able to work in harsh environments. Work well under pressure.
Overview
7
7
years of professional experience
Work History
Drain Tech
Morris Jenkins
03.2021 - Current
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Cleaned main and secondary drains in homes and commercial buildings using cable
- Described diagnosed problems to customers and offered solutions.
- Transported materials and tools to job site and accounted for tools.
- Explained features and benefits of solution to obtain agreement for services before performing work.
- Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
- Communicated with supervisors and other workers using equipment such as wireless phones, pagers or radio telephones.
Tow Truck Operator
Archers Towing
09.2019 - 03.2021
- Cleaned roadways of glass, oil, and other debris with potential to harm other drivers
- Updated vehicle and activity logs to keep management informed and support accurate accounting
- Picked up vehicles at locations across Mecklenburg and surrounding areas and delivered to residents, mechanics shops, and dealers
- Inspected vehicle daily and completed basic repairs to prolong life and avoid breakdowns
- Loaded and unloaded vehicles according to proper procedures to maintain safety and minimize damage risks
- Lubricated parts and removed worn components as part of routine equipment maintenance
- Delivered exceptional service to customers to meet expectations and maintain service satisfaction
- Worked effectively with dispatchers to maintain schedules and handle high-volume pickups
- Respond to police calls such as crash's, arrest, and vehicle recovery in an appropriate time frame
- On call night or day.
Laborer
Hall Contracting
08.2018 - 09.2019
- Fixing or re-laying pre-existing gas lines and laying new gas lines
- Communicate with site supervisors and team members to complete project objectives on schedule
- Cleared construction sites of brush and trees and prepared sites using heavy equipment by excavating and backfilling where required
- Operated tools and equipment, including skid steers, excavators, and construction vehicles used at construction sites
- Performed maintenance and protection of traffic functions to ensure the safety of the public and work crews
- Loaded and unpacked construction supplies and distributed them to appropriate locations
- Ensured proper operation of tools and equipment at the site following safety requirements
- Measured, marked and documented distances at site locations to prepare job sites
- Cleaned construction sites to prepare for new installations
- Carried out high-quality gas line work with little oversight
- Move equipment in a safe manner using tie downs and binders
- Obtained DOT medical card to drive company vehicles.
Certified Nurse Assistant
Cardinal Healthcare And Rehabilitation
06.2016 - 08.2018
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
- Worked with patients to assure that they participated in exercises and therapeutic activities
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Observed condition of patients by examining, including checking of existing conditions, such as open wounds or detecting blood in urine
- Ensured complete documentation when entering data into the CNA charting system
- Applied correct aseptic and sterile techniques and used appropriate personal protective equipment
- Responded appropriately to symptoms and behavior
- Responded appropriately to family members when discussing patient care and instructions for discharge
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Resupplied patients with personal hygiene items like towels, soap and toilet paper
- Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
- Maintained confidentiality concerning treatment and personal information
- Tasked as a lead 2nd shift CNA to train new hires and to make sure all shift responsibilities were completed before next shift arrived
- Provided Patients/Residents Transportation to Doctor's appointments and other medical facilities
- Assisted Nurses with wound treatment on patients.
Education
High School Diploma -
Lincolnton High School
Lincolnton, NC06.2016
Skills
- Excellent Communication Skill
- Multitasking
- Working safely and Effectively
- Customer Relations
- Work well under pressure
- Able to understand and execute new skill quickly
- Prioritize tasks
- Problem solving and understanding operations
- Able to work in harsh environments
- Dispatch Collaboration
Timeline
Drain Tech
Morris Jenkins
03.2021 - Current
Tow Truck Operator
Archers Towing
09.2019 - 03.2021
Laborer
Hall Contracting
08.2018 - 09.2019
Certified Nurse Assistant
Cardinal Healthcare And Rehabilitation
06.2016 - 08.2018
High School Diploma -
Lincolnton High School
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