Joshua Proffitt
Marshville,NC
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
10
10
years of professional experience
Work History
Owner/Certified Dog Trainer
Proffitt's Paws Dog Training
Marshville, NC
10.2023 - Current
- Ensured compliance with applicable laws and regulations related to business operations.
- Identified new opportunities for growth, expansion, and diversification.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Evaluated behavior of dogs in order to determine best approach for successful training techniques.
- Developed and implemented individualized training programs for each dog based on their unique needs.
Dog Trainer
Petco Animal Supplies Stores Inc.
Charlotte, NC
05.2021 - 10.2023
- Evaluated the progress of each dog's training program by observing interactions with owners during lessons.
- Assisted owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
- Provided guidance to owners on how to maintain consistent rules in the home environment to ensure successful behavior modification results.
- Taught basic commands such as sit, stay, and come to dogs of all breeds and ages.
- Conducted group classes to teach proper socialization skills to puppies and adult dogs.
- Responded promptly to customer inquiries related to services provided or general questions about canine behavior.
- Created individualized training plans for each dog based on their needs and abilities.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Fostered a supportive and positive learning environment for both dogs and their owners.
- Provided expert advice and consultations to dog owners considering training or behavior modification.
- Managed scheduling, billing, and customer service aspects of the dog training business.
- Developed a loyal client base through exceptional service and successful training outcomes.
Inventory Auditor
RGIS Inventory Services
Charlotte, NC
05.2020 - 05.2021
- Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.
- Participated in periodic audits to validate the accuracy of the physical inventories conducted.
- Conducted physical inventories of products and materials, ensuring accuracy and completeness of the count.
- Physically counted inventory and updated information on the computer.
- Maintained confidentiality of company information obtained in audit assignments.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
MACD Department Coordinator
Global Linking Solutions
Charlotte, NC
01.2015 - 05.2020
- Developed and implemented departmental policies and procedures to ensure compliance with company standards.
- Created reports outlining progress of various projects within the department.
- Actively participated in weekly team meetings to discuss current initiatives.
- Coordinated communication between departments to ensure smooth workflow process.
- Drafted correspondence such as memos, emails, and letters, as needed.
- Provided administrative support to department staff.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Monitored and reported on departmental performance metrics, adjusting strategies as necessary.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Delegated work to staff, setting priorities and goals.
- Researched and prepared reports required by management or governmental agencies.
Education
High School Diploma -
Three Rivers High School
Three Rivers, MI05-2008
Some College (No Degree) - Secondary Education
University of Phoenix
Tempe, AZSome College (No Degree) - Secondary Education
Union College
Barbourville, KYSkills
- Marketing tactics
- Business Management
- Administrative Oversight
- Key partnership cultivation
- Verbal and written communication
- Operations Management
- Customer Relations
- Project Management
References
References available upon request.
Timeline
Owner/Certified Dog Trainer
Proffitt's Paws Dog Training
10.2023 - Current
Dog Trainer
Petco Animal Supplies Stores Inc.
05.2021 - 10.2023
Inventory Auditor
RGIS Inventory Services
05.2020 - 05.2021
MACD Department Coordinator
Global Linking Solutions
01.2015 - 05.2020
High School Diploma -
Three Rivers High School
Some College (No Degree) - Secondary Education
University of Phoenix
Some College (No Degree) - Secondary Education
Union College
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