Joshua Ramirez
Hammond,IN
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Family Dollar
Hammond, IN
09.2024 - 01.2025
- Maintained up-to-date knowledge of company products and services.
- Proposed or approved modifications to project plans.
- Established processes for monitoring customer satisfaction levels.
- Counting stores nightly deposits.
- Putting up merchandise and making sure cashier puts away merchandise as well as recovers every night.
CSR
Family Dollar
Hammond, IN
07.2022 - 01.2025
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Was a ASM 4 months.
Skills
- Employee engagement
- Customer relations
- Compliance
- Time management
- Fast Learning
Timeline
Assistant Manager
Family Dollar
09.2024 - 01.2025
CSR
Family Dollar
07.2022 - 01.2025
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