JOSHUA RAMIREZ
Los Angeles,CA
Summary
Experienced Fleet Driver and Security professional with a strong ability to deliver a wide variety of items efficiently, follow driving routes meticulously, and ensure vehicle safety. Skilled in investigating security incidents and providing excellent customer service. Adept at handling customer complaints calmly and professionally. Possess strong time management and multitasking abilities, along with exceptional communication and leadership skills. My solid education background and commitment to teamwork make me a valuable asset in any work environment. Born and raised in South Central Los Angeles, I bring a dedicated work ethic and a passion for delivering results.
Overview
3
3
years of professional experience
Work History
Driver Fleet
HD Supply Commerce
12.2023 - 09.2024
- Delivering a wide variety of items
- Following delivering driving routes and time schedules
- Loading, unloading, preparing, inspecting and operating the delivery vehicle
Security
Peterson Automotive Museum
09.2023 - 12.2023
- Investigated and reported on data breaches and other security incidents
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Equipment Associate
United Rentals
06.2022 - 03.2023
- Performed daily equipment checks by recharging batteries and lubricating equipment parts.
- Removed machine attachments and waste material from machines.
- Collaborated with management to identify areas of improvement in equipment operations, leading to cost savings and higher efficiency.
- Participated in cross-functional teams to develop innovative solutions to challenges faced by various departments that required specialized tools or machinery.
Shop Associate
Pirtek
07.2021 - 04.2022
- Managed returns and exchanges efficiently, adhering to company policies while ensuring customer satisfaction.
- Supported promotional events by creating visually appealing displays that showcased featured products.
- Maintained up-to-date knowledge of current promotions, sales events, and marketing initiatives for effective communication with customers.
- Increased customer satisfaction by providing exceptional service and assistance with product selection.
Education
High school Diploma -
06.2014
- Magnet Academy
- Multiple Sport Athlete
- Captain of Varsity Football team
- GPA: 3.2
Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Time Management
- Leadership
- Communication
- Ability to Multitask
- Customer Service
- Communication Skills
- Valid Driver's license
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Driver Fleet - HD Supply Commerce
12.2023 - 09.2024
Security - Peterson Automotive Museum
09.2023 - 12.2023
Equipment Associate - United Rentals
06.2022 - 03.2023
Shop Associate - Pirtek
07.2021 - 04.2022
Manual Arts Senior Highschool - High school Diploma,
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