Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Ramon

Houston,TX

Summary

Sales professional equipped with background in managing sales teams and technical tasks. Proven capability in driving sales initiatives and improving customer interactions. Valued for collaborative spirit and commitment to achieving team goals, adaptable to changing business environments, and proficient in sales strategy.

Overview

12
12
years of professional experience

Work History

Parts Specialist

Tommy Vaughn
01.2021 - 07.2025
  • Managed inventory levels, ensuring timely availability of parts for operational efficiency.
  • Coordinated with suppliers to procure high-quality auto components, optimizing supply chain processes.
  • Analyzed customer needs and provided expert recommendations for appropriate parts solutions.
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for their vehicles.

Policy Administrator

AIG
07.2013 - 06.2020
  • Managed policy documentation processes to ensure compliance with regulatory standards.
  • Conducted thorough reviews of insurance policies for accuracy and completeness, minimizing errors.
  • Assisted in the development of new policies for better organizational efficiency and effectiveness.
  • Modified, updated and processed existing policies.
  • Calculated adjustments, premiums and refunds.
  • Communicated effectively with staff members of operations, finance and clinical departments.

Education

High School Diploma -

Ross S. Sterling
Baytown, TX
05.2010

Skills

  • Sales support
  • Parts identification
  • Customer service
  • Ordering parts
  • Verbal and written communication
  • Supply orders
  • Team collaboration
  • Vendor relations
  • Parts recommendation
  • Attention to detail
  • Adaptability and flexibility

Timeline

Parts Specialist

Tommy Vaughn
01.2021 - 07.2025

Policy Administrator

AIG
07.2013 - 06.2020

High School Diploma -

Ross S. Sterling

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