Joshua Ramsey
Ripley,WV
Summary
Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
16
16
years of professional experience
Work History
Cook's Assistant
Makamia
04.2023 - Current
- Worked with kitchen manager to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
General Manager of Food Service
Dominos Pizza Inc.
10.2008 - 06.2020
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Implemented effective marketing campaigns to increase brand awareness and attract new customers to the establishment.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw training of team members.
- Reviewed and approved employee schedules and timesheets.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Diploma - Marketing
06.2001
Skills
- Cleaning and sanitation
- Food Preparation
- Ingredient Preparation
- Safe Food Handling
- Food handling guidelines
- Recipe Adherence
- Food assembly
- Sanitation Practices
- Food presentation
- Plating and presentation
Timeline
Cook's Assistant - Makamia
04.2023 - Current
General Manager of Food Service - Dominos Pizza Inc.
10.2008 - 06.2020
Ripley High - Diploma , Marketing