Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Rawls

Houston,Texas

Summary

Seasoned Operations Manager and talented leader with 23 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

22
22
years of professional experience
1
1
Certification

Work History

East Coast Operations Manager

IES Residential
11.2022 - Current
  • Obtain trade licensing in target markets throughout the United States.
  • Assess permit activity in target markets to estimate potential revenue opportunities.
  • Locate potential warehouse/office locations in target markets.
  • Work directly with company HR/Recruiting to source potential candidates in target markets.
  • Assess potential impacts to current company infrastructure with additional workload.
  • Developed and maintained relationships with external vendors and suppliers.

Production Manager/Master Plumber/HVAC Contractor

L&S Mechanical
06.2015 - 11.2022
  • Built on previous HVAC experience to assist in adding HVAC contracting to an already reputable plumbing business.
  • Lead a team of 60 employees and 100 subcontract crews in the install of 50,000 +/- Residential and Commercial Plumbing, Electrical and HVAC systems.
  • Tested for and obtained Texas Class A HVAC Contractors License.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed internal operational standards and productivity targets.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Estimated labor requirements to support anticipated workload.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Resolved issues quickly to maintain productivity goals.

Production Manager/Plumbing Contractor

L&S Plumbing
08.2014 - 06.2015
  • Tested for and obtained Oklahoma Plumbing Contractors license.
  • Managed a team of 50 employees including Licensed Plumber, Apprentices, Warehouse and Office Staff.
  • Managed a fleet of 20 work trucks.
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed internal operational standards and productivity targets.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Estimated labor requirements to support anticipated workload.

Production Manager/Master Plumber

L&S Plumbing
03.2009 - 08.2014
  • Resolved issues quickly to maintain productivity goals.
  • Managed a team of 10 Superintendents, 12 Superintendent Helpers, 6 Warehouse associates and 2 office staff.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed internal operational standards and productivity targets.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Estimated labor requirements to support anticipated workload.
  • Tested for and obtained Texas Master Plumbing license.


Plumbing Superintendent

L&S Plumbing
11.2008 - 03.2009
  • Learned and understood Texas plumbing codes and interpreted architectural and mechanical drawings.
  • Supervised installation, maintenance and repair of plumbing systems and related appurtenances.
  • Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
  • Assigned plumbers to specific tasks to complete and supervised activities for quality.
  • 2/23/2009 Tested for and obtained Texas Journeyman Plumbing license.

Production Manager

L&S Plumbing
10.2007 - 11.2008
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Managed internal operational standards and productivity targets.
  • Estimated labor requirements to support anticipated workload.
  • Obtained New Mexico MM1 and MM2 Contractor Licenses.

Journeyman Plumber/Superintendent

L&S Plumbing
06.2006 - 10.2007
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Measured, threaded, and cut materials to correct angles.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Filled pipe systems with water and air to determine location of leaks.
  • Selected type and size of piping required for each project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Inspected sewers and piping systems to assess quality and condition.
  • Offered guidance and training to junior team members.
  • Repaired plumbing systems, components, and equipment.
  • Complied with state plumbing codes throughout duration of each project.
  • Kept detailed job records using L&S Plumbing Company Software to maintain up-to-date filing system.

Journeyman Plumber/Jobsite Foreman

Plumb Mechanical Inc
06.2005 - 06.2006
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Scheduled job assignments for staff to monitor progress and performance.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Addressed issues with employees and customers to manage healthy conflict resolutions.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.

Apprentice Plumber/HVAC Installer

Plumb Mechanical Inc
01.2002 - 06.2005
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Followed safety practices and procedures to reduce on-site risks.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Installed components to improve HVAC system performance.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.

Education

High School Diploma -

Sandia High School
Albuquerque, NM
08.1998

Skills

  • Trade Licensing:
  • New Mexico MM1 and MM2
  • Texas Master Plumber
  • Texas Class A HVAC Contractor
  • Oklahoma Plumbing Contractor
  • Oklahoma Mechanical Contractor
  • Florida Certified Air Conditioning Contractor
  • Tennessee CMC-C Mechanical Contractor
  • Arkansas HVACA Contractor
  • Trade Licenses Pending Board Approval:
  • Florida Certified Plumbing Contractor
  • Alabama HVAC Contractor
  • Georgia Master Plumber Restricted
  • Kentucky HVAC Contractor
  • Tennessee CMC-A Plumbing Contractor

Certification

  • Licensed [Job Title] - [Timeframe]

Timeline

East Coast Operations Manager

IES Residential
11.2022 - Current

Production Manager/Master Plumber/HVAC Contractor

L&S Mechanical
06.2015 - 11.2022

Production Manager/Plumbing Contractor

L&S Plumbing
08.2014 - 06.2015

Production Manager/Master Plumber

L&S Plumbing
03.2009 - 08.2014

Plumbing Superintendent

L&S Plumbing
11.2008 - 03.2009

Production Manager

L&S Plumbing
10.2007 - 11.2008

Journeyman Plumber/Superintendent

L&S Plumbing
06.2006 - 10.2007

Journeyman Plumber/Jobsite Foreman

Plumb Mechanical Inc
06.2005 - 06.2006

Apprentice Plumber/HVAC Installer

Plumb Mechanical Inc
01.2002 - 06.2005

High School Diploma -

Sandia High School

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Joshua Rawls