Joshua Renfeldt
Centerville
Summary
Dependable professional with strong customer service and problem-solving skills. Experienced in developing training materials and coordinating service projects to enhance community engagement.
Results-driven individual with expertise in customer relations and attention to detail. Successfully coordinated service initiatives and developed training programs to elevate team performance and community impact.
Professional with strong background in customer service, adept at addressing client needs and resolving issues efficiently. Skilled in communication, problem-solving, and utilizing various customer service software. Known for fostering team collaboration and driving results, adaptable to changing requirements, and dependable in high-pressure environments.
Offering key skills in logistics planning and customer service, eager to learn and develop in dynamic environment. Delivers proactive approach to problem-solving and operational efficiency. Ready to use and develop logistical planning and customer service skills.
Overview
5
5
years of professional experience
Work History
Service Missionary
Church Of Jesus Christ Of Latter Day Saints
Layton, UT
08.2024 - 03.2026
- Facilitated community outreach initiatives to strengthen local engagement and support spiritual growth.
- Delivered presentations on faith principles, enhancing understanding and participation among diverse audiences.
- Coordinated service projects, improving collaboration and resource allocation within volunteer teams.
- Developed training materials for new missionaries, promoting effective communication and service techniques.
- Established partnerships with local non-profit organizations to maximize resources and create mutually beneficial opportunities for service.
Sales Associate
Nike
210 N Station Pkwy, Farmington, UT
09.2023 - 02.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to align with brand guidelines.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Provided product knowledge and recommendations, fostering customer loyalty and repeat business.
- Resolved customer inquiries and complaints promptly, maintaining positive store reputation.
Lube Technician
Valvoline
460 W 400 N, Bountiful
01.2022 - 02.2023
- Performed oil changes and fluid exchanges efficiently, ensuring high-quality service standards.
- Conducted thorough inspections of vehicles for maintenance needs and safety compliance.
- Utilized specialized tools and equipment to execute repairs and services accurately.
- Assisted in training new technicians on safety protocols and operational procedures.
Online Personal Shopper
Walmart
221 W Parrish Ln, Centerville, UT
01.2021 - 01.2022
- Assisted customers in selecting products through online platforms, enhancing shopping experience.
- Navigated Walmart's inventory systems to fulfill customer orders accurately and efficiently.
- Responded to customer inquiries regarding product availability and delivery options promptly.
- Collaborated with team members to ensure timely order processing and fulfillment deadlines were met.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
High School Diploma -
Viewmont High School
120 West 1000 North, Bountiful, UtahSkills
- Customer service
- Dependable and responsible
- Problem-solving
- Customer relations
- Attention to detail
- Relationship building
- Teaching and training
Accomplishments
- Supervised team of 32 staff members.
- Resolved product issue through consumer testing.
- Achieved a more efficient work environment through effective training of new team members.
- Assisted in resolving multiple device and software malfunctions.
Timeline
Service Missionary
Church Of Jesus Christ Of Latter Day Saints
08.2024 - 03.2026
Sales Associate
Nike
09.2023 - 02.2024
Lube Technician
Valvoline
01.2022 - 02.2023
Online Personal Shopper
Walmart
01.2021 - 01.2022
High School Diploma -
Viewmont High School