Joshua R. Garrison
Nashville
Summary
Accomplished business professional with excellent communications and organizational skills. Educational foundation includes courses completed in electronic medical records. Strong familiarity with ICD-10-CM, and CPT codes; medical terminology; and healthcare operations
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disability Account Manager
Medicopy
01.2021 - 2024
- Assisted patients with all aspects of short-term and long term disability claims.
- Navigated multiple EMR’s to complete patient forms
- Responded to multiple client requests throughout the day and maintaining an 85% daily rating
- Trained employees on all aspects of the disability process.
Deli Clerk
Publix
01.2021 - 01.2021
- Maintain high standards for product freshness and sanitation.
- Slicing and packaging products ordered by customers.
- Filing, maintaining, and rotating products and displays.
- Preparing special orders for customers.
- Operate meat and cheese slicers, cutting tools, scales, fryers, and rotisserie.
- Training new employees on proper deli functions.
Risk Adjustment Coder
Ciox
01.2020 - 01.2020
- Accurately assign correct CCC categories to the medical record documentation.
- Accurately assigned ICD and CPT codes to patient medical records. Assisted in the creation and implementation of staff training materials
- Reviewed patient charts and identified discrepancies in the medical documentation
- Interpreted medical terminology (especially related to diagnostic radiology) in order to translate it into the coding software. Applied strategic planning in order to develop interventions for unforeseen problems
- Analyzed DRG assignments using ICD-10-CM codes.
- Maintained 85% accuracy per 150 daily claims when assigning ICD and CPT codes to patient records.
Risk Adjustment Coder
Optum
01.2019 - 01.2020
- Accurately assign correct HCC categories to the medical record documentation.
- Accurately assigned ICD and CPT codes to patient medical records. Assisted in the creation and implementation of staff training materials
- Reviewed patient charts and identified discrepancies in the medical documentation
- Interpreted medical terminology (especially related to diagnostic radiology) in order to translate it into the coding software. Applied strategic planning in order to develop interventions for unforeseen problems
- Analyzed DRG assignments using ICD-10-CM codes.
- Maintained 90% accuracy per 150 daily claims when assigning ICD and CPT codes to patient records.
Assistant General Manager
Caney Fork River Valley Grille
01.2010 - 01.2020
- Responsible for maintaining high levels of guest satisfaction throughout the dining experience
- Assisted in the creation and implementation of staff training materials
- Create and manage schedules and training for all front of house staff
- Closely involved with marketing and creating and maintaining relationships with nearby hotels
- Knowledge in inventory auditing and cost control measures
- Applied strategic planning in order to develop interventions for unforeseen problems
- Exercise flexibility and adaptability on a daily basis, often having to adjust and manage surprise conventions and large parties
- Communication with staff and outside vendors to facilitate resolution of issues
Education
Bachelors of Science - Health Informatics
Western Governors University
Salt Lake City, UT05.2019
Bachelors of Science - Nursing
Tennessee Technology Center
Murfreesboro, TN05.2009
Skills
- Customer service
- Employee mentoring
- Issue resolution
- Hospitality and accommodation
- Staff management
- Operating Systems: Windows 31 – Windows 10, MacOS -MacOS Sierra
- Microsoft: PowerPoint, Word, Excel, Access, Outlook
Certification
- CompTIA A+
- CPC: AHIMA
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Disability Account Manager
Medicopy
01.2021 - 2024
Deli Clerk
Publix
01.2021 - 01.2021
Risk Adjustment Coder
Ciox
01.2020 - 01.2020
Risk Adjustment Coder
Optum
01.2019 - 01.2020
Assistant General Manager
Caney Fork River Valley Grille
01.2010 - 01.2020
Bachelors of Science - Nursing
Tennessee Technology Center
Bachelors of Science - Health Informatics
Western Governors University
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