JOSHUA RHEA
Rocky Point,NC
Summary
Results-oriented professional with a bachelor’s degree in information systems and supply chain management, specializing in sub-surface air excavation, material handling, and warehouse operations. Expertise in managing construction materials and field operations while ensuring compliance with safety protocols. Leverages strong organizational and problem-solving skills to enhance operational efficiency and maintain quality standards.
Overview
10
10
years of professional experience
Work History
SUBSURFACE UTILITY SOLUTION SPECIALIST
Palmetto Underground Solutions
Greenville, SC
09.2024 - 10.2026
- Supported clients with underground utility options and project requirements at Palmetto Underground Solutions.
- Coordinated service schedules for field crews and customer contacts, ensuring timely execution of underground utility projects. with field crews and customer contacts for underground work.
- Reviewed site details and routed requests to support safe underground utility planning.
- Prepared work orders, service notes, and project records for underground installations.
- Reduced project completion time by employing diverse processes.
- Implemented strategies to increase overall productivity in the workplace. and sales revenue through change methodology.
- Streamlined processes in collaboration with department team members.
- Compiled detailed reports on customer service performance metrics, providing insights to enhance service delivery.
- Troubleshot customer devices and diagnosed malfunctions.
FREIGHT BROKER
Scotlynn USA Division
Tampa, FL
09.2023 - 08.2024
- Optimized freight routes to reduce transit times and enhance client satisfaction. Negotiated competitive rates, resulting in cost savings and increased profit margins.
- Streamlined digital processes, improving freight brokerage efficiency and client response times.
- Implemented innovative technologies, optimizing workflows and boosting operational performance.
- Led digital transformation, enhancing freight operations and user experience with advanced solutions. Achieved measurable productivity gains in freight management through improved process efficiency.
- Leveraged data analytics to identify market trends, enabling strategic decision-making. Developed custom solutions for unique shipping challenges, expanding service offerings.
ADMINISTRATIVE ASSISTANT
Buie's Creek Animal Hospital
Lillington, NC
08.2022 - 08.2023
- Coordinated and scheduled meetings and travel for staff members to ensure efficient use of time and resources
- Monitored office supplies and replenished stocks to maintain uninterrupted office operations
- Prepared expense request forms for the Administration Department
- Maintained all office equipment including printers, copiers, and computers
- Used excel and pivot tables to input all product inventory
- Communicated with sales representatives to identify necessary monthly product purchases, enhancing inventory management
LANDSCAPER
Greenview Partners LLC
Greensboro, NC
05.2020 - 07.2022
- Planted flower bulbs in garden beds, enhancing overall landscape aesthetics for residential and commercial clients., trees, bushes, and flowers for residential and commercial clients.
- Provided expert lawn care, mulching, aerating, and trimming around walks, walls, and flower beds. Handled hedge, bush and shrub trimming.
- Pruned trees and bushes to enhance visibility and shape, contributing to well-maintained landscapes.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Installed underground sprinkler systems, ensuring adequate water supply for healthy grass and gardens.
WAREHOUSE PACKAGE HANDLER
UPS
Charlotte, NC
09.2018 - 03.2020
- Inspected incoming and outgoing shipments for accuracy, preventing potential errors.
- Packed boxes securely into delivery vehicles to ensure safe transport.
- Loaded merchandise into appropriately sized packages for optimal transport safety.
- Reviewed orders to verify products met specifications.
- Created shipping labels to ensure timely completion of daily order processing.
MATERIALS HANDLER/FORKLIFT OPERATOR
Rent-A-Stall-Mat
Pinehurst, NC
05.2016 - 08.2019
- Coordinated team movements to enhance safety and minimize delays during material handling. Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Applied strapping and bracing techniques with balancing to prevent load shifting during transport.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
Education
BACHELOR OF SCIENCE - INFORMATION SYSTEMS AND SUPPLY CHAIN MANAGEMENT
University of North Carolina At Greensboro
Greensboro, NC05-2023
Skills
Interpersonal Skills, Organizing and Prioritizing, Computer Proficiency, Communication Skills, Collaboration Talent, Time Management, Problem-Solving Abilities, Customer Service, Adaptability and Flexibility, Commercial Awareness, Data Mining, Entrepreneurship, Marketing Strategies, Microsoft Office 365, Microsoft Project, Active Listening, Critical Thinking, Analytical Skills, Underground Utility Planning, Utility Coordination, Work Order Management, Service Scheduling
REFERENCES
- Jon Hicks, Senior Electrical Inspector City of Burlington NC (336)-264-5262
- Brad Carter, General Manager Scotlynn USA Division (502)-551-4409
- Dr. Vidyaranya Gargeya, UNCG (336)-334-4490
Timeline
SUBSURFACE UTILITY SOLUTION SPECIALIST
Palmetto Underground Solutions
09.2024 - 10.2026
FREIGHT BROKER
Scotlynn USA Division
09.2023 - 08.2024
ADMINISTRATIVE ASSISTANT
Buie's Creek Animal Hospital
08.2022 - 08.2023
LANDSCAPER
Greenview Partners LLC
05.2020 - 07.2022
WAREHOUSE PACKAGE HANDLER
UPS
09.2018 - 03.2020
MATERIALS HANDLER/FORKLIFT OPERATOR
Rent-A-Stall-Mat
05.2016 - 08.2019
BACHELOR OF SCIENCE - INFORMATION SYSTEMS AND SUPPLY CHAIN MANAGEMENT
University of North Carolina At Greensboro