Joshua Rials
Summary
Creative Lead Floral Designer with expertise in crafting distinctive floral arrangements. Demonstrates strong design skills, a keen understanding of color theory, and comprehensive flower care knowledge. Led teams and streamlined operations, enhancing customer satisfaction through tailored arrangements for various occasions.
Overview
8
8
years of professional experience
Work History
Lead Floral Designer
Terri’s Eustis Flower Shop
Eustis
07.2023 - 07.2026
- Designed custom floral arrangements for weddings and special events.
- Collaborated with clients to discuss design preferences and vision.
- Led a team of designers in creating seasonal displays.
- Supervised staff of florists in design, production, and customer service.
- Trained new staff on floral design techniques and shop procedures.
- Managed inventory of flowers and supplies to ensure availability.
- Maintained inventory of fresh flowers, plants, vases, containers, ribbons, and other supplies.
- Coordinated with vendors to ensure timely delivery of floral arrangements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained cleanliness and organization of the workspace and design area.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Floral Designer
Southern Creations Florist
Vidalia
11.2022 - 07.2023
- Designed custom floral arrangements for weddings and special events.
- Assisted customers with selections to enhance their floral experience.
- Managed inventory of flowers and supplies to ensure availability.
Lead Bartender
The Red Stag Tavern
Vidalia
04.2021 - 11.2022
- Supervised bar staff to ensure efficient service and customer satisfaction.
- Crafted signature cocktails using fresh ingredients and seasonal flavors.
- Trained new bartenders on drink recipes and customer service standards.
- Managed inventory levels, ordering supplies to maintain stock availability.
- Developed drink specials aligned with seasonal events and promotions.
- Maintained cleanliness and organization of bar area during busy shifts.
Server
Rialto Italian eatery
Vidalia
04.2018 - 04.2021
- Provided exceptional service to high volume of daily customers.
- Provided attentive service to customers in a fast-paced Italian eatery.
- Delivered food and beverages promptly to enhance dining experience.
- Managed customer orders using point-of-sale system effectively.
- Assisted in training new servers on menu knowledge and service standards.
- Resolved customer concerns to ensure satisfaction during dining experience.
- Upsold daily specials and menu items to enhance guest satisfaction.
Education
Richmond Hill High School
Richmond Hill, GASkills
- Floral design
- Floral arrangement
- Inventory management
- Client collaboration
- Customer relationship management
- Team leadership
- Training staff
- Attention to detail
- Time management
- Effective communication
Timeline
Lead Floral Designer
Terri’s Eustis Flower Shop
07.2023 - 07.2026
Floral Designer
Southern Creations Florist
11.2022 - 07.2023
Lead Bartender
The Red Stag Tavern
04.2021 - 11.2022
Server
Rialto Italian eatery
04.2018 - 04.2021
Richmond Hill High School