Joshua Richards
Baton Rouge,LA
Summary
Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations. Quality-focused Purchasing Manager familiar with vendor sourcing and vetting, contract negotiation and budget administration. Strong understanding of financial processes and requirements for accurate and thorough recordkeeping. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Staff Sargent
US Army
Tuttle, OK
05.2003 - 12.2010
- Trained, coached and mentored military units to improve readiness and abilities.
- Managed and trained new recruits in combat and tactical warfare.
- Developed improvement plans to strengthen force collaboration and performance.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Controlled traffic and monitored gate entrances and exits, quickly responding to emergencies on base.
Hard Lines Team Lead
Academy Sports Outdoors
Baton Rouge, LA
03.2020 - 10.2021
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Fostered positive employee relationships through communication, training and development coaching.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Followed staffing strategies to achieve production goals.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Merchandising Supervisor
The Home Depot Inc
Baton Rouge, LA
02.2020 - 12.2021
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Built product displays and placed appropriate signage for merchandise.
- Printed labels and tags for for-sale merchandise.
- Displayed appropriate signage for products and sales promotions.
- Communicated and coordinated planogram execution with store management.
- Recruited, hired, trained and managed [Number]-member merchandising team, oversaw timely, accurate orders and maintained merchandising standards within designated geographic region.
Assistant Store Manager
B.C. Burton
Baton Rouge , LA
12.2021 - 06.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Coordinated with vendors to secure product availability at competitive prices.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
Store Manager
Cycle Gear
Baton Rouge , LA
06.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Provided feedback on marketing campaigns to improve effectiveness.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Education
BBA - Business
SNHU
Manchester, NH12.2010
High School Diploma -
Tuttle High School
Tuttle, OK05.2003
Skills
- Cost Analysis
- Sales Techniques
- Marketing Techniques
- Relationship Building
- Pricing Updates
- Problem-Solving
- Analytical Thinking
- Store Maintenance
- In-Store Support
- Friendly and Outgoing
- Floor Set Design
- Team Leadership
- Attention to Detail
- Customer Service
- Special Projects
- Coaching and Mentoring
- Staff Training
Accomplishments
have certifications in
- Effective communication
- Basics of managing conflicts
- difficult conversations
Timeline
Store Manager
Cycle Gear
06.2024 - Current
Assistant Store Manager
B.C. Burton
12.2021 - 06.2024
Hard Lines Team Lead
Academy Sports Outdoors
03.2020 - 10.2021
Merchandising Supervisor
The Home Depot Inc
02.2020 - 12.2021
Staff Sargent
US Army
05.2003 - 12.2010
BBA - Business
SNHU
High School Diploma -
Tuttle High School