Joshua Richardson
The Woodlands
Summary
Anywhere from DIshwashing to General Management, I have a proven track record at Fielding's Culinary Group, excelling in operations management and team leadership. Spearheaded cross-training initiatives, enhancing employee versatility and collaboration. Expert in inventory control and budget management, driving profitability while ensuring exceptional customer satisfaction. Committed to developing a high-performance culture.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Fielding's Culinary Group
03.2021 - Current
- Supported daily operations by managing staff assignments and being present on the floor in any regard.
- Overseeing management to implement inventory control procedures.
- Handled routine administrative tasks
- Instated cross-training initiatives to increase versatility and collaboration.
- Motivated partners and employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Responsibilities contained but not limited to server payroll, networking and hardware, point of sale upkeep and installments, smallwares, scheduling, new employee training programs, barista program and new non-alcoholic beverage rollouts
Kitchen Manager
Sugar Britches Cafe
05.2020 - 07.2021
- Developed and implemented training programs for new kitchen personnel.
- Maintained compliance with health regulations through regular audits and inspections.
- Checked and tested foods to verify quality and temperature.
- Analyzed food cost trends, making strategic decisions to maximize profitability without compromising quality.
Server
The Breakfast Place
02.2016 - 08.2020
- Delivered exceptional customer service in fast-paced environments, ensuring guest satisfaction and loyalty.
- Managed multiple tables efficiently while maintaining attention to detail and quality service standards.
Manager
Zoner's Pizza, Wings and Waffles
10.2016 - 02.2020
- Oversaw budget management, ensuring adherence to financial targets while maximizing resources.
- Helped in the franchising of 4 locations in different states (FL, AL, TX)
- Interim General Manager for quality and budgeting purposes.
Education
Partial Associate of Business Arts -
Lone Star College
Houston, TXGED -
The Woodlands Highschool
The Woodlands, TX06-2020
Skills
- Staff management and Scheduling
- Inventory and Budget control
- Operations management
- Employee relations
- Team leadership expertise
- Process improvements
- Customer retention
- Decision-making
- Goal Oriented
Timeline
Assistant General Manager
Fielding's Culinary Group
03.2021 - Current
Kitchen Manager
Sugar Britches Cafe
05.2020 - 07.2021
Manager
Zoner's Pizza, Wings and Waffles
10.2016 - 02.2020
Server
The Breakfast Place
02.2016 - 08.2020
Partial Associate of Business Arts -
Lone Star College
GED -
The Woodlands Highschool
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