Joshua Richter
Moody,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Construction Estimator
Double T Construction
05.2023 - 08.2023
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Reviewed and updated cost databases to maintain access to most current and accurate information on costs and prices.
- Prepared bids and proposals to submit to clients and secure new business.
- Attended project meetings to provide updates and insights on project costs.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
Automotive Service Writer
Temple Freightliner
03.2011 - 04.2023
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Answered service department phone and responded promptly to questions and messages.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
- Used [Software] computer system to enter customer information, create service records, order parts and develop cost estimations.
- Verified warranty plans and coverage and uncovered hidden warranties.
- Responded to customer calls and emails to answer questions about products and services.
- Consulted with customers to assess service requirements and produce accurate orders.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
High School Diploma -
Rogers High School
Rogers, TXSkills
- Document Control
- Material Procurement
- Change Order Management
- Scheduling Expertise
- Attention to Detail
- Subcontractor Coordination
- Project Management
- Problem Solving
Timeline
Construction Estimator
Double T Construction
05.2023 - 08.2023
Automotive Service Writer
Temple Freightliner
03.2011 - 04.2023
High School Diploma -
Rogers High School
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