Joshua Riggs

• Managed the full cycle sales process from lead generation to closing, ensuring a seamless transition and exceptional customer experience.
• Sold Edlio's full product suite, Branded Mobile App, Website/CMS, Mass Notification System, and Online School Payment System.
• Supervised and mentored Sales Development Representatives (SDRs), enhancing their prospecting skills and boosting lead conversion rates.
• Identified opportunities to upsell and cross-sell Edlio’s products, increasing average deal size and customer retention.
• Built and maintained a robust network of industry contacts through strategic outreach and relationship-building initiatives.
• Represented Edlio at industry conferences and events, delivering engaging in person presentations and product demonstrations to diverse audiences.
• Utilized CRM tools and data analytics to track sales performance, forecast revenue, and inform strategic decision-making.
• Collaborated with marketing and product teams to align sales strategies with business goals and customer needs.
• Conducted market research to identify emerging trends and competitive dynamics, adjusting sales tactics accordingly.

YTD Quota Attainment

$114,428/$300,000

$301,497 Total Contract Value

Currently 1st out of all Junior SE's in quota attainment.

• Ran full sales cycle, lead generation, discovery, presenting, follow up, & close.
• Set company record for fastest to first closed sale (14 Days)
• Closed Largest TCV deal of the year out of a team of 4 Territory Managers ($49,642.58)
• 8,521.66 AVG ARR per month closed
• Managed a dedicated SDR in my territory. Territory covered
• Presented/demoed to K-12 School Principals, Superintendents, and Directors.
• Presented/demoed to school boards, and committees.

• Reaching out to K-12 and Higher Education institutions
• High level cold prospecting, making around 80-100 outbound dials per day
• Averaging 5 demos booked per week
• Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
• First ever BDR hire, helping to establish processes for new BDR's
• Promoted to level 1 SDR then Senior SDR.
• Crafted persuasive sales pitches to communicate value of company products and services.

• Managed new sales inquiries
• Handled all business operations including accounting, marketing strategies (SEO, social media, email outreach)
• Front end operations including setup/tear down of equipment and continued maintenance and repairs
• Took the business for $15k in gross profit year one to $100k in year two
• Sold business in 2022.

• Overseeing up to 10 employees
• Developed creative marketing strategies to attract new customers and increase foot traffic within the store location.
• Streamlined inventory management for better product availability and reduced waste.
• Monitored stock levels closely, placing timely orders for replenishment before items ran out of stock or expired on shelves.
• Conducted regular staff training sessions to maintain high-quality service standards and product knowledge.
• Ensured store cleanliness and adherence to safety standards, resulting in a positive shopping experience for customers.
• Oversaw daily cash handling procedures, ensuring accuracy in financial transactions and preventing losses due to theft or errors.
• Responsible for inventory management, scheduling, customer escalations, cash management.