Joshua Rinaldo
Corning
Summary
Highly organized and diligent professional with a diverse skill set spanning various industries. Seeking a new opportunity to further broaden expertise and contribute to a dynamic work environment. Committed to delivering exceptional results through meticulous attention to detail and a strong work ethic. Eager to leverage multifaceted skills and passion for continuous learning in a role that fosters growth and development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Technician
Monro Muffler Brake & Service
01.2024 - Current
- Planned, scheduled, and delegated daily work to team of employees
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications
- Performed troubleshooting and diagnosis on malfunctioning equipment
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members
- Repaired, upgraded and inspected electronic, electrical and mechanical systems
- Managed team performance by training, mentoring, disciplining, and motivating employees
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly
- Tested components and systems to evaluate performance and identify concerns
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing
- Tested systems, noting issues and completing preventive maintenance
Lead Tech
Monro Muffler Brake & Service
04.2021 - 01.2023
- Directed technical team efforts as the lead technician, optimizing workflow efficiency.
- In charge of shop operations
- Engine diagnostics
- Engine repair
- Tires
- Brakes
- Suspension
- Wiring
Diesel Mechanic and Tire Technician
Love's
09.2017 - 04.2021
- Company Overview: Company Overview: Diesel Mechanic and Tire Technician
- Routine maintenance on diesel trucks
- Air brakes, drums and shoes
- Airline operations
- Bearing replacement
- Tire maintenance
- Roadside assistance
- Office management
- Billing out customers
- Building quotes
- Inventory
- Diesel Mechanic and Tire Technician
- Company Overview: Diesel Mechanic and Tire Technician
Education
High School Diploma -
Haverling High School
Bath, NY06.2017
Skills
- Adaptable
- Time Management
- Troubleshooting
- Communication
- Teamwork
- Quick turn around time on big jobs
- Good at educating new techs
Certification
- ASE
- OSHA 10
Timeline
Lead Technician
Monro Muffler Brake & Service
01.2024 - Current
Lead Tech
Monro Muffler Brake & Service
04.2021 - 01.2023
Diesel Mechanic and Tire Technician
Love's
09.2017 - 04.2021
High School Diploma -
Haverling High School
- ASE
- OSHA 10
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