Summary
Overview
Work History
Education
Skills
Timeline
Intern

Joshua Risolia

Boca Raton,FL

Summary

Personable and passionate professional seeking to maintain a full-time position helping people in challenging situations and achieving recovery successes. Offering a solid understanding and knowledge in recovery and mental health, a strong desire to build trusting relationships with clients, and a genuine care and concern for the wellbeing of others.

Overview

3
3
years of professional experience

Work History

Syringe Exchange Specialist

Rebel Recovery
04.2023 - Current
  • Worked in a harm reduction environment, offering a range of community-based prevention services.
  • Facilitated county-wide syringe exchange program, providing clean needles on a 1:1 ratio.
  • Engaged in peer support services for disenfranchised community members.
  • Responsible for safe transportation and secure storage of supplies, as well as stock inventory and data entry.
  • Developed strong participant relationships through consistent communication and attentive service.


Server

Moon Thai & Japanese Restaurant
04.2021 - 07.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Palm Beach State College
Boca Raton, FL
12.2017

Skills

  • Mental Health Services
  • Problem-solving skills
  • Peer Support Ethics
  • Substance abuse awareness
  • Relapse Prevention
  • Recovery guidance
  • Communication abilities
  • Boundary Setting
  • Relationship-building skills
  • Service navigation

Timeline

Syringe Exchange Specialist

Rebel Recovery
04.2023 - Current

Server

Moon Thai & Japanese Restaurant
04.2021 - 07.2023

Palm Beach State College
Joshua Risolia