Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic
Joshua Ritzen

Joshua Ritzen

Hatfield,PA

Summary

Diligent Payroll / Human Resources Professional with extensive background in processes and management. Proven track record in developing and implementing Payroll and HR policies that improve employee satisfaction and retention. Demonstrated expertise in conflict resolution and employee development.

Overview

18
18
years of professional experience

Work History

Senior Human Resources Generalist

DRUGSCAN, INC.
07.2019 - Current
  • Set up new hires/ Terminations
  • Multistate payroll in 25 states biweekly
  • Administer 401K program
  • Reconcile benefits plan invoice to match the payroll system
  • Audited benefits plans, discovered over $30,000 in errors, had these discrepancies fixed and credited
  • Accounting functions, general ledger payroll uploads biweekly, monthly prepaid uploads to the general ledger, and duties as required
  • Administer Leave for FMLA and STD claims
  • Lead committees for culture and company events
  • Employee relations
  • Lead for payroll/ Benefits & 401K Audits
  • Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
  • Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
  • Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
  • Managed benefits administration, ensuring compliance with federal regulations while optimizing employee satisfaction through competitive offerings. ensuring accurate compensation for all staff members on time each pay period.
  • Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
  • Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
  • Enhanced company culture by organizing team-building activities, promoting open communication, and providing ongoing support to managers and employees.
  • Managed benefits administration, ensuring compliance with federal regulations while optimizing employee satisfaction through competitive offerings.


PAYROLL SUPERVISOR

BEACON HILL STAFFING
12.2018 - 04.2019
  • Company Overview: (KENCREST SERVICES) - (Temporary Position)
  • Payroll for 2000 plus employees
  • Supervise Staff of 4 for all aspects of the payroll process
  • Set up New Hires / Terminations
  • Answer Garnishment requests / Create in System
  • Run Weekly /Biweekly payrolls (off cycle as needed)
  • (KENCREST SERVICES) - (Temporary Position)

HUMAN RESOURCES / PAYROLL MANAGER

MAM SOFTWARE, INC
04.2016 - 08.2018
  • Company Overview: (Company SOLD Stayed for Acquisition)
  • Owned the payroll process for 80 plus employees including highly compensated and shareholders semimonthly in 23 states
  • Provide direction to ensure teams are meeting goals and moving forward, Part of the ISO group for security compliance
  • Supervise staff members to ensure goals are met on a timely basis
  • Develop Professional Programs / Update and revise employee handbook
  • Create/Maintain Vacation, Sick and Personal time balances
  • Recruiting for various positions and establishing relationships with Management
  • Administer 401K semi-monthly /upload employer contributions monthly
  • Managed relationships with third-party vendors such as tax authorities, benefit providers, and payroll software companies to ensure seamless operations and accurate reporting.
  • (Company SOLD Stayed for Acquisition)
  • Developed customized reports that provided valuable insights into labor costs trends, allowing management to make informed decisions about staffing levels and compensation packages.
  • Provided excellent customer service through prompt resolution of inquiries from employees related to their pay, benefits, and deductions.

HUMAN RESOURCES / PAYROLL MANAGER

VENTURI TECHNOLOGIES, INC.
03.2014 - 03.2016
  • Company Overview: (Company SOLD Stayed for Acquisition)
  • Payroll for over 325 employees
  • Multistate payroll in 15 states
  • Analysis in Company Salary Structure
  • Supervised staff of 3 to ensure goals are met timely
  • Update/Maintained Employee Handbook and drove policies set in place
  • Benefits administrator from monthly invoice reconciliation to open enrollment
  • 401K Administration biweekly and employer match monthly
  • (Company SOLD Stayed for Acquisition)

INTERACTIVE MARKETING DIRECTOR

ACCUPAY PAYROLL
08.2013 - 03.2014
  • UTILIZED ANALYTICS FOR SEO
  • MARKETING/SOCIAL MEDIA CREATING BRAND AWARENESS
  • ATTENDED SOCIAL NETWORKING EVENTS
  • SALES, COLD CALLING AND ATTEND SEMINARS
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

HUMAN RESOURCES / PAYROLL MANAGER

MADISON APARTMENT GROUP, LP.
01.2007 - 08.2013
  • Owned the payroll process for 500 plus employees in 18 states on a biweekly basis
  • Implemented 3 PAYROLL conversions and trained all managers
  • Recruitment analysis for entire company (18 states), job vacancies analysis to see trends in all positions and salary ranges
  • Administer the 401K program
  • Benefits administrator
  • Facilitated communication between employees and management regarding payroll-related matters, resolving any discrepancies or issues swiftly.
  • Collaborated with HR team members for accurate data entry and recordkeeping, leading to more organized payroll processes.

Education

COHDA -

HARRISON CAREER INSTITUTE
Deptford, NJ
01.2002

Skills

  • ADP WorkForce Now
  • Accupay
  • Ulti-Pro Software (UKG)
  • Fidelity
  • Motus
  • Concur
  • John Hancock
  • HR policies and procedures
  • Building morale
  • Payroll administration
  • Performance appraisal
  • Employment law
  • Employee engagement
  • Labor law compliance
  • Microsoft Office Suite

Volunteer Experience

  • Volunteer Little League Baseball Coach
  • Rockhurst University Continuing Education Certification, Essentials of Payroll Management, Wage and Hour Law, Strengthening your people skills
  • SHRM Member
  • Penn Suburban Chamber of Commerce (Former) member

Timeline

Senior Human Resources Generalist

DRUGSCAN, INC.
07.2019 - Current

PAYROLL SUPERVISOR

BEACON HILL STAFFING
12.2018 - 04.2019

HUMAN RESOURCES / PAYROLL MANAGER

MAM SOFTWARE, INC
04.2016 - 08.2018

HUMAN RESOURCES / PAYROLL MANAGER

VENTURI TECHNOLOGIES, INC.
03.2014 - 03.2016

INTERACTIVE MARKETING DIRECTOR

ACCUPAY PAYROLL
08.2013 - 03.2014

HUMAN RESOURCES / PAYROLL MANAGER

MADISON APARTMENT GROUP, LP.
01.2007 - 08.2013

COHDA -

HARRISON CAREER INSTITUTE

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