Joshua Rivera

• Performed routine maintenance, such as oil changes and tire rotations, on used cars.
• Inspected vehicles for mechanical defects and safety issues.
• Diagnosed and repaired electrical systems in cars, including starters, alternators, and wiring harnesses.
• Replaced brakes, suspension systems, engine components, cooling system parts, transmissions, exhaust systems and other related automotive parts.
• Followed manufacturer's instructions when installing new parts or making adjustments.
• Completed evaluations of vehicle systems and related parts to troubleshoot and determine failures or functionality issues.
• Completed repairs and maintenance to major vehicle models to meet safety specifications.

• Performed oil changes and lubrication services on a variety of vehicles.
• Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
• Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
• Tested batteries using specialized equipment such as digital multimeters.

• Inspected tires for defects and wear, measured tread depth and determined need for replacement.
• Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
• Balanced wheels using electronic machines to ensure even tire wear.
• Rotated tires and reset tire pressure monitoring systems.

• Operated hand and power tools to complete repairs.
• Dismantled equipment to access, remove and replace defective parts to maintain operability.
• Kept interior and exterior of buildings clean, safe and welcoming.
• Maintained equipment, materials and tool inventory to meet any repair or maintenance need with minimal delay.
• Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.

• Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.

served as a greeter and a washer and dryer

• Handled escalated customer complaints to provide full resolutions and promote loyalty.
• Organized and restocked supplies to support operations and team productivity.
• Cleaned and washed equipment to maintain excellent functionality and productivity.

• Managed parking and traffic control to facilitate vehicle flow in assigned area.
• Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
• Evaluated physical condition of vehicles before and after parking to assess for damage

• Assisted in loading delivery trucks with prepared packages.
• Ensured packages were sealed properly.
• Communicated with teammates and supervisors about potential hazards and other issues to resolve together.

• Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
• Arranged special accommodations for guests to maintain optimal satisfaction
• Personally addressed and welcomed 1500 guests to business per day, improving overall customer service and engagement.