Joshua Rivers
Dallas,TX
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Overnight Manager Stocker and Receiver
Krogers Grocery Store
Dallas, TX
10.2020 - 06.2022
- Stocked shelves and rotated product according to code dates.
- Prepared outgoing shipments by verifying materials against shipping orders; packing boxes; affixing labels; calculating weights; sealing packages; loading trucks.
- Checked orders prior to shipment to ensure accuracy and quality control measures are met before leaving the store.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Monitored all incoming orders, ensured accuracy of order details, and managed customer complaints or requests.
- Managed and supervised the night shift staff, ensuring they were following company policies and procedures.
Weekend Manager
Taco Cabana
Dallas, TX
04.2017 - 10.2020
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Closing down cash drawers
- Helping with scheduling and Interviewing potential new hires
- Monitored stock levels and placed orders when necessary.
Overnight Manager
McDonald's
Dallas, TX
03.2017 - 11.2019
- Conducted daily shift meetings to review tasks and goals for the evening.
- Provided support services such as cashiering or stocking when necessary during busy periods.
- Managed and supervised the night shift staff, ensuring they were following company policies and procedures.
- Helped with counting inventory , making sure all numbers and reports are in place for A.M shift
Education
Hillcrest High School
Dallas, TX06-2013
Skills
- Staff Training
- Shipping and receiving operations
- Warehouse Safety
- Customer Service
- Inventory Control
- Food Preparation
- Cash handling experience
- Cleaning and sanitizing
- Purchasing
- Staff Supervision
Certification
- Serve Safe Certification
Timeline
Overnight Manager Stocker and Receiver
Krogers Grocery Store
10.2020 - 06.2022
Weekend Manager
Taco Cabana
04.2017 - 10.2020
Overnight Manager
McDonald's
03.2017 - 11.2019
Hillcrest High School