Joshua Roberts
San Francisco,CA
Summary
Personable and reliable, bringing positive and organized approach to food preparation. Possesses knowledge of food safety standards and dietary restrictions, complemented by skills in meal planning and presentation. Focused on delivering memorable culinary experiences and enhancing guest satisfaction.
Professional in transportation and customer service sector, prepared for leadership roles. Extensive experience ensuring smooth airport operations and passenger assistance. Focused on collaborative teamwork and achieving operational targets. Skills include staff management, logistical coordination, and customer service excellence.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Caterer
Jeff Duerson Staffing, LLC
San Francisco, California
10.2025 - Current
- Assisted in food preparation and presentation for various events
- Coordinated logistics for catering service operations, ensuring timely delivery
- Maintained cleanliness and organization of kitchen and serving areas
- Collaborated with team members to execute event timelines efficiently
- Provided excellent customer service, addressing inquiries and feedback promptly
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Developed menus tailored to client preferences and dietary restrictions.
Cashier
Smart&Final
San Francisco, California
11.2022 - 10.2025
- Processed transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and checkout concerns.
- Collaborated with team members to enhance store operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints promptly to ensure satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
Sales Associate
The Face Shop
San Francisco, California
03.2022 - 10.2022
- Enhanced customer satisfaction through personalized product recommendations and attentive service.
- Managed inventory levels, ensuring timely restocking of popular items to meet customer demand.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
George Washington Highschool
San Francisco, CASkills
- Food safety
- Food presentation
- Sanitation practices
- Quality control
- Safe food handling
- Personable and friendly
- Able to lift 50 pounds
- Organizing and prioritizing
Accomplishments
Became the #1 cashier and top rated person in the previous job I worked at. I was offered a promotion at one point but I declined back then because of school.
Languages
English
Native or Bilingual
Timeline
Caterer
Jeff Duerson Staffing, LLC
10.2025 - Current
Cashier
Smart&Final
11.2022 - 10.2025
Sales Associate
The Face Shop
03.2022 - 10.2022
High School Diploma -
George Washington Highschool