Joshua Wallace Robertson

Diligent reliable employee with solid background in healthcare and call center protocols. Healthcare professional prepared for role in patient care and support. Proven ability to manage patient needs and contribute to treatment plans effectively. Valued for team collaboration and adaptability in dynamic healthcare environments. Known for clinical skills and compassionate patient interactions.

Professional call center operator with solid experience in managing high-volume inbound and outbound calls. Skilled in effective communication, problem-solving, and customer service. Strong focus on teamwork and adaptability to meet changing demands. Reliable and results-driven with knack for multitasking and maintaining composure under pressure.

Physical Fitness and Nutrition Certificate Degree

Mental Health Counseling/Polysubstance Abuse Certificate

Sober is the New High Volunteer/5k Runner

Employee of the Year - United Regional Med Ctr - 2006

Basic Life Support, CPR, First-Aid, AED National Certification

BA Screening/UDS Certification

Medical Examiner Administrative Assistant

Pharmacy Technician - Career Diploma - Penn Foster Career School

• Achieved Employee of the Month through effectively assisting with fellow medical professionals to save lifes
• Achieved Lead Operator by completing my duties in a timely and professional manner with accuracy and efficiency.
• Completed 24 marathons from, 2019-2024 resulting me as the face of the brochure for an Inpatient Rehab Facility in Brentwood, TN for "Never giving up" despite my two lumbar fractures